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Content Designers are comfortable advocating for the value of content design and their work with one or more product teams. You use words and content-first design thinking to help users complete their tasks within our products, but are also generally competent in research, content prototyping, and working collaboratively. Most of your time is spent with existing systems and processes but you aren’t afraid to suggest new ways of doing things. You're a content designer who wants to help build and grow the content design discipline and loves to learn, collaborate, and solve complex problems.

REPORTS TO: VP, Product Design

PAY CLASSIFICATION: Full-Time, Exempt

RESPONSIBILITIES

  • Participate throughout discovery to delivery to help identify and clearly articulate user problems, brainstorm solutions and take a content-first approach to design
  • Research content to understand the language of users
  • Explore concepts with content wireframes to discuss with other designers, PMs, engineers, and testing
  • Sketch, prototype and iterate with different versions of copy to find what works
  • Adhere to writing guidelines to maintain consistency across the product and other customer touchpoints
  • Optimize for future product content
  • Give and receive feedback and critique
  • Work with other designers to own problems and solutions together
  • Work with stakeholders and others in multidisciplinary teams to outline requirements and develop solutions
  • Help us mold our culture into one that focuses on the user and encourages product thinking across the company

MINIMUM QUALIFICATIONS

EDUCATION

  • Desirable but not required: degree or certification in HCI, design, English, journalism, advertising/marketing with a writing focus, or other relevant disciplines

EXPERIENCE

  • 2+ years of technical experience as a content designer, UX writer, or product content strategist

SKILLS

  • Understanding of the technical, business and design constraints that factor into every choice
  • Understanding of product thinking best practices and process
  • Knows how to work in an agile environment
  • Familiarity with content concepts and prototyping
  • Excellent stakeholder relationship management
  • Excellent communication, collaboration, presentation, and interpersonal skills
  • Ability to meet deadlines with a high degree of motivation
  • Thrives in a fast-paced environment
  • Ability to work individually as well as collaboratively

BENEFITS

  • Employer Paid Health, Vision, Dental
  • 401 (K) Plan with Employer Matching
  • Competitive Bonus Structure
  • Employer Paid Life Insurance and Disability Insurance
  • Generous Paid Time Off Plan
  • Virtual Employment
  • Technology Allowance
  • Vacation Bonus
  • Paid Office Closure December 24-January 1
  • Paid Holidays Schedule
  • Certification Reimbursement
  • Flu Shot Reimbursement

ABOUT A-LIGN

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com.

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