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Accenture Interactive—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.

The Content Strategist focuses on determining tangible business results for our clients through content audits, briefs and strategies. You’ll be responsible for aligning the development of content across the customer lifecycle and all relevant channels: blog, web, events, direct mail, nurture campaigns, paid media, and social media. Working with clients, you’ll plan highly creative content strategies that yield engagement and drive results such as revenue, retention, and customer satisfaction.

We’re looking for agency strategists who are seeking a new career opportunity to go above and beyond their current day-to-day. You’re someone who wants to solve complex client challenges and can see the big picture for what the future can and should be, while being able to act upon that vision and drive the work forward today. A strategic thinker who loves to pull together disparate thoughts, ideas, and activities and bring them together in your own unique solution. You love the pitch and are an amazing storyteller who inspires others. You must have an entrepreneurial spirit and love to collaborate with others to build new things. You thrive in a fast-moving environment where you can jump in, quickly figure things out, roll up your sleeves, and actively push the boundaries.

Key Responsibilities:

  • Build content strategies and lead the strategic process through research, content creation, implementation, analysis, refinement, and optimization
  • Assemble and pitch a compelling, strategic brand story to a client — and translate that story (and business objectives) into innovative digital content strategies across media
  • Identify and implement new form factors, platforms, and tactics to creatively and effectively to tell client stories
  • Work with team to develop consensus on how to reach target audiences for content amplification, and ensure content is optimized for search engines, sharing, and distribution across channels (includes ongoing review of analytics for continual refinement and optimizations of strategy and deliverables)
  • Perform client/stakeholder interviews, lead creative briefings, and conduct brainstorms — eliciting content that aligns with audience insights and supports client goals
  • Articulate content strategies that drive MQLs, SALs, SQLs, and opportunities — ensuring content is properly aligned to each stage of the buyer journey
  • Review content and provide feedback to all contributors to ensure that content aligns to overall campaign strategy and quality standards for client brand, voice, and messaging
  • Work with key team members to lead client meetings and strategic workshops, ensuring cross-functional alignment (ie. Brand messaging, voice, personas, positioning, etc.)
  • Draft detailed creative briefs, including asset outlines, in alignment with overall campaign strategy
  • Understand content best practices (email, social, etc.) and ensure adherence across deliverables
  • Assist in scoping, proposals, client pitches, and other activities that support new business opportunities —with a data mindset that ensures we can demonstrate return on investment for all marketing efforts

Basic Qualifications:

  • Bachelor’s degree in English, Journalism, Marketing, Communications or minimum 12 years professional experience
  • Minimum 5 years experience in an applicable field (preferred B2B content strategy development experience across all content types or creative directorship)
  • Minimum 2 years owning the content strategy development and execution processes
  • Minimum of 2 years experience in advertising, brand, or B2B marketing — including developing content for the SMB, enterprise, and vertical fields — agency experience working with B2B tech clients strongly preferred
  • Minimum 2 years experience gathering qualitative and quantitative data and applying it to drive effective decision making in the content planning process

Preferred Qualifications:

  • Proven experience with content distribution and amplification, including a deep understanding of email, social, and paid media, with a strong understanding of marketing fundamentals (segmentation, positioning, market analysis)
  • Deeply knowledgeable of service offerings and can have exploratory conversations that center on solutions and not deliverables.
  • Assists in identifying customer opportunities (within current engagements) and proactively recommends solutions that fit customer needs.
  • Creates strategic plans that are not reliant on existing processes, but on industry trends and specific customer scenarios.
  • Exceptional client-facing skills and comfort working with C-suite level executives


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Please note: The safety and well-being of our people continue to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

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Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

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Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.


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  • WA - Seattle
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