Menu button
✨ An 'Ask Me Anything' for aspiring Content Design leaders with Rachel McConnell Register now

Our WHY: Since 2002, Aceyus, Inc. has provided software solutions to companies with enterprise-level contact centers. With a foundation of expertise in the telecommunications market, we have developed an advanced portfolio of products and services specifically for the contact center environment. We create reporting, computer telephony integration (CTI), and resource management solutions that work in harmony with established market-leading solutions.

WHO We Are: We are a small but quickly expanding company, with corporate headquarters in Charlotte, NC, and additional offices in Chicago, IL and Jacksonville, FL. We have a reputation for bringing personality to an otherwise unimaginative industry – we value employees that have their own unique sense of character, out-of-the-box problem-solving capabilities, and a collaborative spirit.

WHAT We Are Looking For: The Content Strategist will partner with our Marketing, Product and Creative teams to create a cohesive brand experience for our customers and will define the voice and tone of the Aceyus, Inc. brand across several platforms. This position is responsible for conceptualizing, researching, and editing copy in various innovative advertising assignments. 

Responsibilities:

  • Research, conceptualize and edit brand focused copy on various advertising platforms providing a clear voice and tone for     Aceyus, Inc.
  • Write new, edit, and proofread copy to ensure positive customer experience and communication
  • Develop the copy process by determining the proper inputs, client and internal stakeholder communication, timelines, and tracking.
  • Create content best practices for effective copy in various mediums – E-books, blogs, product sheets, webpages, white papers, case studies, etc. to raise the copy bar.
  • Drive continuous improvement of the copywriting process
  • Work with the Marketing, Design, and Sales teams to understand and exceed customer needs, support, and create a     cohesive brand image
  • Work alongside all levels within the company to become a subject matter expert of our product offerings and be able to     generate sales and marketing content around our core offerings and abilities as a company 

Qualifications:

  • Bachelor’s or Master’s degree in Creative Writing, Advertising (Writing), Linguistics, Journalism, Communications, English literature or related field
  • At least 2-5 years experience as a Copywriter, Program Manager (Copy related), Content Strategist or similar role required
  • Experience in digital writing and website copy with B2B technology/SaaS companies preferred
  • Excellent program management skills from idea conception to process improvement
  • Superior writing proficiency, communication, and interpersonal skills to effectively accomplish goals
  • Hardworking with a positive attitude, and a desire to develop and succeed in a fast-paced, growing organization
  • Ability to multitask and prioritize to manage time and meet deadlines  

Benefits:

In addition to being a team-oriented, supportive, and fantastic place to work, Aceyus offers a competitive benefits package including Medical, Dental, Vision, and supplemental insurances. Aceyus also offers a 401k plan with a company match, paid holidays, and Paid Time Off. 

Aceyus, Inc. is an Equal Opportunity/Affirmative Action Employer. All employment decisions are based on qualifications, merit, and business needs.

Interested? Apply for this role Apply
Aceyus
Visit website Charlotte, NC
Providing Real-Time Contact Center Metrics Solutions and Custom Dashboards Designed to Elevate Your Customer Experience.
Get notified when roles similar to this are listed
Explore other job categories