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UX Writer

Advanced Systems Group, LLC Oakland, CA
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Job description

We are looking for an experienced UX Writer to join our embedded team that supports our client, a global technology organization. This role is remote and can work from anywhere in the US.

As a UX Writer, you are an advocate for the company's design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations.

Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images. You use your gift for language to design intuitive, delightful product experiences that help users accomplish their goals. You’re also a content strategist, defining product vision and narratives across multiple platforms and touch points. As a writer, you have a portfolio of work that demonstrates your gift for simplifying and improving user experiences. You will drive guidelines and best practices, manage complex, cross-functional projects, and work with leadership to set goals and ensure product excellence through UX messaging.

Responsibilities:

  • Use writing and content design skills to create UI text that facilitates user navigation, as well as onboarding, promos, error messages, instructional materials, and other components of the end-to-end user experience.
  • Drive vision for product language and content across a product or subject-matter domain, and ensure cohesive product narratives; document your strategies with guidelines, and follow and/or establish best practices and strategy principles.
  • Manage projects from needs assessment to implementation; identify opportunities, establish priorities, and understand technical and business requirements and constraints.
  • Collaborate with designers, researchers, legal, marketing, product managers, and engineers; influence and adapt to stakeholders and their feedback.
  • Educate cross-functional partners on the role of UX writing and content strategy throughout the product development process.
  • Design for global user experiences; practice and advocate for localization best practices.
  • Communicate ideas using a variety of tools, including design tools like Figma.
  • Proactively seek feedback from design and writing teammates on your work; incorporate feedback appropriately.
  • Navigate and move projects forward in fluid, ambiguous workstreams; manage multiple, competing priorities in a fast-paced, constantly changing environment.

Requirements:

  • Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, a related field, or equivalent practical experience.
  • 4 years of experience in UX writing/content design, editorial, marketing, or related, as well as leading content strategy projects.
  • Experience in UX-focused product writing and shaping content for multi-disciplinary projects.
  • A portfolio highlighting UX-focused writing samples and style guidelines
  • 2 years of experience working in a complex, cross-functional technology organization.
  • 2 years of experience interacting with executive leadership.
  • Knowledge of online technology and related products, including web and mobile UI and tools.
  • Familiarity with UX research principles and practices and how to use data to provide informed user insights.
  • Comfortable formulating effective content strategies based on incomplete information.
  • Experience working with legal text and/or within the constraints of regulatory frameworks.
  • Experience with localization and accessibility best practices.
Salary range Not specified
Date posted 11th November 2022
Commitment Full-Time
Place of work Remote (United States)
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