As a Technical Writer on the AWS Systems Manager team, you will work within a stellar technical content team to ensure our content is relevant, accurate, easy to find, and fresh. AWS Systems Manager makes it easier for customers to operate and manage their cloud and on-premises infrastructure securely and at scale.
What makes this role exciting? It’s a great opportunity to partner cross-functionally with like-minded innovators who are similarly obsessed with helping our customers build their success on AWS.
Amazon is deeply committed to being a leader in the web services marketplace. We use data to understand how well we are meeting our goals. We’re not afraid to switch gears quickly as needed. We provide a safe environment to explore, experiment and iterate in support of better customer experiences. We are kind, and you are, too.
You have excellent writing, editing, time management, and communication skills. You bring a critical eye in support of our customers. You are curious and enjoy learning new technologies. As a strong collaborator, you have a backbone and advocate on behalf of our customers, yet you are able to commit and disagree when needed.
The AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers’ needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers.
Key job responsibilities
A day in the life
Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request accommodation, please visit https://www.amazon.jobs/en/disability/us.