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Content Designer

Amazon Web Services (AWS) Seattle, WA
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Job description

WW Technical Enablement is looking for an experienced Content Designer who is fun to work with, because at Amazon Web Services, we have a credo of “Work hard. Have fun. Make history.” In this role, you will be dynamic and creative, and willing to take on any challenge and make a big impact.

We are looking for someone to design, develop and deliver content related to AWS services and AWS Professional Services tools/programs. These artifacts include role-based training, onboarding mechanisms and gamified learning such as hack-a-thons. The ideal person will have a passion for taking complex topics and simplifying them into digestible internal assets that will support sales and consulting roles - the goal is to enable our teams with timely and relevant content so they remain customer-obsessed.

The successful candidate will combine a solid understanding of sales and training dynamics with the ability to synthesize field requirements and corporate resources into a comprehensive content creation strategy. You must have the ability and initiative to understand critical business needs, analyze issues, and collaborate with stakeholders globally to develop scalable, micro-learning solutions. You must be self-driven with a high degree of ownership and have strong business acumen, excellent communication/influencing skills, and planning/project management skills. You must thrive in a fast-paced environment and develop innovative adult learning solutions that scale. You must have the ability to scope projects, determine appropriate content development tools, and deliver against both long-range and short-term deadlines.

In this role you will:

  • Work with ProServe Technical Enablement staff to identify content gaps
  • Create knowledge-sharing assets using instructional design principles and multiple delivery formats (Quip, Word, PPT, Captivate/Articulate, Video, Gamification and/or other tools)
  • Develop internal content creation strategies and project plans to prioritize immediate content needs
  • Support ad hoc Professional Services enablement special projects as needed, included but not limited to - the enhancement of existing or the creation of new content.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future

***Role is flexible to AWS hub locations***

BASIC QUALIFICATIONS

  • BA or BS degree in a relevant field such as instructional technology, educational technology, organizational development, communications, media arts & design
  • 5+ years of work experience with solid career progression in the field of content design and multi-media development including significant experience in designing, delivering e-learning solutions to large organizations and leveraging adult learning principles and theories to measure knowledge and retention
  • 4+ years’ experience in audio, video, graphic/media, and/or animation production; ability to edit graphics, audio assets, video clips to maximize impact A portfolio or demo reel showcasing skills and abilities
  • Intermediate to advanced proficiency learning design tools including (but not limited to) the following: Content Authoring (Articulate 360, Adobe Captivate, Microsoft Suite including PowerPoint), Graphic design and Animation (Adobe Creative Cloud including After Effects, Illustrator, Animate, and Photoshop), Video & Audio Editing ( Adobe Audition, TechSmith Camtasia, Adobe Premier Pro or Final Cut Pro by Apple)

PREFERRED QUALIFICATIONS

  • Solid project management skills including planning work, managing details, keeping multiple tasks/projects on track, using time well, and doing whatever it takes to deliver reliable results
  • Specific experience supporting global audiences with unique content and communications needs
  • Attention to detail is required as the owner of the program dealing with various stakeholders
  • Meets/exceeds Amazon’s leadership principles requirements for this role
  • Meets/exceeds Amazon’s functional/technical depth and complexity
  • For more information, visit https://aws.amazon.com/government-education/

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Salary range Not specified
Date posted 16th June 2021
Commitment Full-Time
Place of work Arlington, VA
Additional information
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