This job listing has expired

Content designer, Amplify Developer Education

Amazon Web Services (AWS) Seattle, WA
Find more jobs in Content Design ...or browse all content jobs
Job description

Join a nascent developer education team creating learning materials in opensource for frontend and full stack developers where you will contribute to our documentation and processes across a matrix of platforms and user groups. Beyond just writing and editing, you will guide our content roadmap with engineers and product managers, and define what a great learning experience looks like for our customers.

Join a nascent developer education team creating learning materials in opensource for frontend and full stack developers where you will contribute to our documentation and processes across a matrix of platforms and user groups. Beyond just writing and editing, you will guide our content roadmap with engineers and product managers, define what a great learning experience looks like for our customers, and drive documentation culture across teams.

AWS Amplify is a suite of tools and services spanning web and mobile platforms designed to make it easy and delightful for developers to build apps that run on AWS. The AWS Amplify Developer Education team empowers front-end developers to dive into full-stack with docs, tutorials, and other educational materials. On this team, you will collaborate with key stakeholders to land crucial docs and work with our documentation engineers on the design and content for new learning experiences like interactive learning paths and sample app tutorials.

Key job responsibilities

  • Contribute to our documentation
  • Edit documentation contributions to conform to our voice and tone guides
  • Triage our documentation pipeline
  • Lead improvements in our documentation process internally and externally
  • Shape the structure of our content over the long term
  • Enforce best practices across our docs lifecycle
  • Run writing workshops for internal contributors

A day in the life

At AWS Amplify, you won’t just write the docs—you’ll actively contribute to our documentation roadmap and edit and land content from our engineers, PMs, and our opensource community. Your typical day starts with checking our documentation pipeline for new submissions and status updates and following up with anyone requesting an editorial review. Weekly, you’ll participate in our Discord and documentation office hours to learn more about how people learn, teach, and document Amplify, and surface those learnings in the Developer Education Team’s weekly standups to influence our content strategy and the features we build for our site. Every other week, you attend triaging to ensure the right content is prioritized for the right audience.

About the team

AWS Amplify builds delightful developer experiences that enable a growing community of hundreds of thousands of frontend, full-stack, and mobile developers around the world to build and launch their dreams, from startup to scale up. We are remotely distributed across the USA and around the world with in-person offices in Seattle, New York City, and San Diego. We have startup vibes yet maintain a work-life balance. This team works closely with Amplify’s developer advocacy team, product marketing team, and open source teams. The documentation team believes that the people who write the code have the most to teach future developers, and we bring that knowledge to the community.

BASIC QUALIFICATIONS

  • Engineering: 2 years of experience building for the web, iOS, Android, React Native, or Flutter platforms
  • Technical writing: 1 year of experience writing technical content including books, tutorials, blogs, and/or documentation
  • Opensource experience: 1 year of experience using GitHub to triage, accept and merge contributions

PREFERRED QUALIFICATIONS

  • Information Architecture (IA): have experience with analyzing and designing IA
  • User research: have gotten out into the field and run some user testing sessions
  • Education: have experience teaching, training, and/or curriculum development
  • Community engagement: have engaged and activated internal and external community members to land important contributions and valuable insights
  • Metrics: know how to measure the impact of work that you lead beyond traffic numbers
  • Communication: able to bring out the best in others’ content via editing and feedback

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request accommodation, please visit https://www.amazon.jobs/en/disability/us.

Salary range Not specified
Date posted 12th August 2022
Commitment Full-Time
Place of work Seattle, WA
Similar jobs
BlueTrail Contentdesigner / UX-writer Full-Time Lichtenvoorde, NL Content Design Mar 26th
Pop-Up Talent UX Content Designer Contract Seattle, WA Content Design Mar 26th
JPMorgan Chase & Co. Senior User Experience Content Designer, Associate Full-Time Brooklyn, NY Content Design Mar 14th
Renaissance Learning Content Designer $38k-52k/yr Full-Time Remote Content Design Mar 12th
K Health Senior Content Designer $130k-155k/yr Full-Time New York City, NY Content Design Mar 12th
RingCentral Senior Content Designer, User Education $107k-180k/yr Full-Time Denver, CO Content Design Mar 12th
326 open job opportunities

18 new jobs added in the last week.

Popular areas
Popular cities
Hiring? We'll put your job ad in front of a growing community of content professionals. Post a job
Join our free newsletter

Each week we share peer interviews, fresh jobs, links and resources to help your career grow.

It's free. See our privacy policy.
Thanks! We'll email you weekly with new resources.