Technical Documentation Content Strategist

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. This is who we are at our best. One Company. One Team. 

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AMD seeks a Content Strategist who enjoys working in a fast-paced, collaborative environment. The ideal candidate is a dynamic, innovative individual with a solid knowledge of documentation design and delivery best practices. You will leverage your demonstrated success in development and implementation of technical content strategies, including content architecture and project management, and in related change management to improve the usability and findability of AMD technical content deliverables. 

Responsibilities 

• Define long-term, strategic goals for using technical content to improve user success with AMD products​, for various content types, audiences, and means of access, in collaboration with technical documentation leadership and a cross-functional Content Strategy Advisory Board. 
• Collaboratively define a roadmap and key results, and track implementation of content strategy across all defined areas.  
• Forecast and plan for maintaining and evolving the content strategy, beyond a one-time initiative.  
• Use influencing skills to build broad, cross-functional interest in, and commitment to, practices related to technical content strategy.  
• Conduct content need and gap analyses, accounting for internal and external audiences, to develop an innovative, over-arching content strategy. 
• Lead content strategy and doc planning for selected new and complex doc sets.  
• Collaborate to create lightweight, extensible processes for migration into and new development of deliverables aligned with the content strategy. 
• Guide technical content project leads to implement content strategy guidelines. 
• Leverage and define useful reporting and analytics to identify opportunities to improve content. 
• Facilitate conversations and research when existing content does not meet customer needs.  
• Identify new opportunities for technical content to transform and support the user experience. 
• Keep aware of the latest industry methods and technologies for delivering technical information, to leverage in long-term content evolution. 

Skills and Experience 

• At least 8 years of experience in technical content management or technical writing. 
• Experience as a Content Architect and/or Strategist, designing strategic solutions for online technical content. 
• Strong presentation skills. 
• Strong knowledge of DITA and experience with component content management systems (CCMSs). 
• Experience optimizing content findability via architecture, usability, and metadata/SEO enhancements. 
• Demonstrable understanding of structured authoring, content reuse, GitHub, and HTML documentation. 
• Initiative and ability to collaborate with and influence cross-functional teams and leaders.  

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At AMD, your base pay is one part of your total rewards package. Your base pay will depend on where your skills, qualifications, experience, and location fit into the hiring range for the position. You may be eligible for incentives based upon your role such as either an annual bonus or sales incentive. Many AMD employees have the opportunity to own shares of AMD stock, as well as a discount when purchasing AMD stock if voluntarily participating in AMD’s Employee Stock Purchase Plan. You’ll also be eligible for competitive benefits described in more detail here.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.  We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.