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UX Writer Pleno | Produto Seller

americanas s.a. Rio de Janeiro, BR
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Job description

Hey, do you want to work at a company certified by the Great Place to Work?

Americanas SA is a leader in Latin America and its purpose is to CONNECT PEOPLE, BUSINESSES, PRODUCTS AND SERVICES ON A DIGITAL PLATFORM. 

The Company has the biggest and most beloved brands on the internet (Americanas.com, Submarino, Shoptime and SouBarato) and a fast-growing marketplace operation. The platform built over the last few years allows Americanas SA to also offer technology, logistics, distribution, customer service and payments services.

We are the largest e-commerce in Latin America and we are looking for Backend Developers who want to absorb knowledge and develop technically with us, people who are not afraid to innovate, with curiosity to try new solutions and technologies, with versatility and thirst for learning experience, with experience in creating efficient, scalable and affordable solutions. At the same time, as we value a collaborative environment within and between teams, enjoying sharing knowledge is paramount. We believe that the professional growth of the entire team is necessary to keep our culture focused on results, and therefore, we value the sharing of knowledge at all times. So get ready to constantly learn from our teams!

MAIN RESPONSIBILITIES

  •  Ensure content consistency and content that surprises the user, always looking for an innovative and memorable experience, proposing new approaches for each project, task or simple functionality.
  •  Observe behavioral patterns of users while using the platform, in order to identify points of attention and opportunities for continuous improvement of our customer and business experience.
  •  Be communicative, have empathy to communicate with the customer. Practice EMPATHY above all else;
  •  Understand the problems and desires of users, through journey analysis, indicators, behaviors and flows;
  • Have logical reasoning to structure scenarios with profiles and use cases of the platforms
  • Work collaboratively as a team, acquiring and sharing knowledge;
  • Enjoy learning new things.

REQUIREMENTS AND SKILLS

To apply for this opportunity, you must have:

  • Knowledge and cases in copywriting;
  • Advanced knowledge in Storytelling;
  •  Ability to understand and communicate assertively with different audiences and types of content focusing on customer needs.
  • Impeccable writing, attentive eye, investigative spirit and critical thinking in favor of the solution.
  •  Journey analysis processes;
  • Create navigation flows;
  •  Wireframes and prototypes for digital products;
  • Knowledge of agile methodology;

ADDITIONAL INFORMATION

And what do we offer?

  • We adhere to the CLT regime and benefits, we offer: Meal or Food vouchers; Medical and odontologic assistance; Transportation vouchers;
  • We make our salary proposal according to your intention, technical evaluation and our job and salary plan, so that it has your face;
  • Life insurance;
  • Flexible schedule;
  • Shopping club with exclusive discounts on our brands;

Diversity and Inclusion

Americanas SA believes that diversity contributes to different worldviews and enriches the work. As a company, we are committed to building an increasingly diverse and inclusive environment. All our vacancies are open to people with disabilities.

COME SUM WITH US!

Americanas SA was born giant and with people at the center of everything. We have: + 49 million active customers, + 34 thousand members, 100% of zip codes served with millions of deliveries every month, 111 million items, 3 million partners between suppliers, sellers and merchants and 2,155 physical stores , 24 distribution centers and 204 operational logistics units (hubs). 

About our culture: 

We have a strong culture of ownership, which provides a lot of autonomy on a day-to-day basis, we constantly seek to bring innovation to all areas of the company, using state-of-the-art tools to continuously improve the quality of our deliveries and products. In addition, we strongly encourage teamwork and the exchange of ideas, so that we grow together and develop as professionals and people. 

Diversity and Inclusion:

Americanas s.a. believes that diversity contributes to different worldviews and enriches the work. As a company, we are committed to promoting an increasingly diverse, inclusive and welcoming environment. We are building a more equitable culture every day, based on respect and appreciation of differences, encouraging people to be who they are, regardless of gender, ethnicity, race, sexual orientation, religion or disability. All our vacancies are based on this principle.

Sustainability: 

For the 7th consecutive year, we won the ISE (Corporate Sustainability Index) portfolio. We accelerated our capacity for transformation in line with the UN 2030 agenda, choosing 5 priorities among the Sustainable Development Goals (SDGs): quality education, gender equality, sustainable work and growth, reduction of inequalities and action against global climate change. 

Salary range Not specified
Date posted 18th January 2022
Commitment Full-Time
Place of work Remote (Brazil)
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