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We are looking for a dynamic technical writer to support and drive content creation for our global Transformation program. 

Key objectives are:

  • Deliver clear and engaging enablement documentation for Transformation workstreams including (not limited to) playbooks, one-pagers, white papers
  • Deliver an informative stream of information about key initiatives to use/re-purpose in internal communications channels. 

Responsibilities

  • Work closely with our Transformation Workstream leaders to address their stakeholders/audience information needs for the workstream
  • Work cross-functionally with SMEs in Product, Sales, Delivery & Engineering (among others) to develop and deliver short and long-form documentation
  • Manage documentation creation and request cadence/process end to end
  • Ensure visual and brand voice consistency across documentation. 

 Desired Qualifications & Experience 

  • Bachelor’s degree or accredited certification in communications, technical writing, or related disciplines.
  • 10+ years of experience in a similar role working closely with product managers, engineers, senior stakeholders
  • Demonstrated ability to communicate detailed information effectively in a friendly, professional voice which is tuned in to different audiences.
  • Experience in the IT/Tech industry 

You will succeed in this role if you

  • Have strong empathy for your audience and their goals
  • Are organized and detail-oriented
  • Are self-directed and can prioritize, multi-task, and deliver projects on time
  • Thrive in a fast-paced environment that is subject to rapid change
  • Are comfortable with SharePoint, HTML, publishing & graphic design software.

About Appen

Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning. 

At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining the agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value of teamwork and collaboration. Through grit, we take ownership, and we don’t give up. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Interested? Apply for this role Apply
Appen
Visit website Chatswood, AU
Appen provides data management for each stage of the AI lifecycle with leading technology and over 1M crowd to power AI.
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