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UX Writer, Find My

Apple Cupertino, CA
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Job description

Apple is where people do the best work of their careers. Work that has an impact on individuals and the world. Work that is challenging and fulfilling. Work that doesn’t always feel like work.

This role is part of the Human Interface Design team for Apple Services, which includes media products, creator tools, cloud and commerce services, and productivity apps.

We’re searching for a UX Writer to design new and better experiences across our services through the lens of language. Specifically, this role will focus on the Find My app and its related suite of products, making it easy to keep track of your Apple devices, locate items you’ve attached AirTag to, and keep up with friends and family — with privacy protected every step of the way.

Key Qualifications

  • Have an unrelenting passion for user-focused product experiences.
  • Believe in advancing the state's privacy-focused software and hardware.
  • Have experience working with mapping or location-aware technology.
  • Are curious about every piece of a user journey, from error states to success criteria.
  • Oscillate between left- and right-brained writing, from storytelling to systematic thinking.
  • Know how to work with wireframes and functional specs.
  • Are interested in proposing what’s right only after exploring why everything else might be wrong.
  • Develop well-informed points of view, while also remaining open to adjustments based on input from others.
  • Can write from scratch, edit existing copy, and think beyond the written word with input from multiple team members.
  • Think long-term, but act quickly.
  • Are comfortable handling several projects simultaneously.
  • Deliver passionate and impactful presentations at all levels of an organization.
  • Collaborate and build relationships across product functions, demonstrating an ability to circulate and advocate for precisely the right language.
  • Dream about positively affecting the lives of millions of people, and like waking up to the responsibilities that come with that.
  • Have inexhaustible attention to detail.
  • Enjoy contributing to and implementing style guides and shared nomenclature across Apple services.
  • Know and are excited about evolving the Apple ecosystem of hardware, software, and services.

The Writing arm of our Human Interface Design team works across services and products, including ones that are currently available and ones that are just barely being imagined. As a UX Writer embedded within the Find My team, you’ll be responsible for many things, including:

  • Working closely with Human Interface Design leadership to develop design visions and strategies.
  • Crafting new ways to connect to friends and family, new AirTag functionality, and new integrations for Apple products within the Find My app.
  • Building foundational, behind-the-scenes theft, safety, and privacy functionality into new hardware products and software features that exist outside of the Find My app.
  • Working on feature development, naming, user flows, product logic, and education.
  • Boiling down complex systems into coherent, concise, and compelling interface copy.
  • Collaborating with cross-functional partners and senior leadership to define and implement our product roadmap.
  • Spending time with QA, Legal, and Localization teams to ensure content appears properly for every audience.
  • Addressing feedback and improving the performance of our content and customer experience.

Education & Experience

  • BFA, BA, MA, or MS
Salary range Not specified
Date posted 20th September 2022
Commitment Full-Time
Place of work Culver City, CA
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