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This role involves an enthusiastic, empathic, and flexible person who enjoys a challenge likes working on a team, and easily adapts to an ever-changing environment.

And because we're dedicated to empowering better decision-making, you're familiar with recent trends and research around behaviour change.

Job Responsibilities:

  • Execute content strategy for our Medicare audience in support of larger organizational goals and objectives.
  • Ensure your content uses the proper voice and tone.
  • Work with the product management, design and research team to source or create the right content to educate, motivate and empower users.
  • Collaborate with our UX researchers and analytics teams to understand user behaviourĀ and uncover new opportunities for engagement.
  • Collaborate with our Accessibility team to design a content experience that meets WCAG guidelines.
  • Provide content of varying fidelity to our product designers to facilitate the iterative design.
  • Collaborate with Medicare marketing to create a seamless experience for users between products and contexts.
  • Produce documentation that facilitates publishing or content implementation, such as copy decks, messaging frameworks or content models.
  • Contribute to product strategy and enhancement road mapping.
  • Think about the design and functionality behind content with a focus on how to serve the audience the right information at the right time.
  • Collaborate with the content strategy team to evolve our product content style guide.
  • Support our design system team by providing content guidelines for components and patterns as needed.

Requirements:

  • Working knowledge of user experience best practices.
  • A passion for language, and demonstrated ability to influence audiences and promote behaviour change.
  • Creating clear, concise and compelling content.
  • Fusing brand voice into personalized or segment-driven content.
  • Demonstration of exceptional writing, editing and research skills, as well as relentless attention to detail.
  • Know-how when it comes to the complexity of cross-functional collaboration at the enterprise scale.
  • Working in an Agile environment (working in SAFe would be a bonus, but isn't required).
  • Creating a design or content documentation (annotated wireframes, copy decks, content models, page tables, etc.)

Desirable:

  • 5+ years as a UX Writer, Content Designer, or Content Strategist on digital products and services.
  • At least 4 years working at the enterprise level or a large organization (health care experience is a plus, but not required).

Education:

  • High School Diploma or equivalent required. Bachelor's Degree Preferred.

Training onsite - No

About ASK:Ā 

ASK Consulting is an award-winning technology and professional services recruiting firmĀ servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Interested? Apply for this role Apply
ASK Consulting
Visit website Alpharetta, GA
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