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UX Writer/Content Strategist

ASK Consulting Alpharetta, GA
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Job description

This role involves an enthusiastic, empathic, and flexible person who enjoys a challenge likes working on a team, and easily adapts to an ever-changing environment.

And because we're dedicated to empowering better decision-making, you're familiar with recent trends and research around behaviour change.

Job Responsibilities:

  • Execute content strategy for our Medicare audience in support of larger organizational goals and objectives.
  • Ensure your content uses the proper voice and tone.
  • Work with the product management, design and research team to source or create the right content to educate, motivate and empower users.
  • Collaborate with our UX researchers and analytics teams to understand user behaviour and uncover new opportunities for engagement.
  • Collaborate with our Accessibility team to design a content experience that meets WCAG guidelines.
  • Provide content of varying fidelity to our product designers to facilitate the iterative design.
  • Collaborate with Medicare marketing to create a seamless experience for users between products and contexts.
  • Produce documentation that facilitates publishing or content implementation, such as copy decks, messaging frameworks or content models.
  • Contribute to product strategy and enhancement road mapping.
  • Think about the design and functionality behind content with a focus on how to serve the audience the right information at the right time.
  • Collaborate with the content strategy team to evolve our product content style guide.
  • Support our design system team by providing content guidelines for components and patterns as needed.


  • Working knowledge of user experience best practices.
  • A passion for language, and demonstrated ability to influence audiences and promote behaviour change.
  • Creating clear, concise and compelling content.
  • Fusing brand voice into personalized or segment-driven content.
  • Demonstration of exceptional writing, editing and research skills, as well as relentless attention to detail.
  • Know-how when it comes to the complexity of cross-functional collaboration at the enterprise scale.
  • Working in an Agile environment (working in SAFe would be a bonus, but isn't required).
  • Creating a design or content documentation (annotated wireframes, copy decks, content models, page tables, etc.)


  • 5+ years as a UX Writer, Content Designer, or Content Strategist on digital products and services.
  • At least 4 years working at the enterprise level or a large organization (health care experience is a plus, but not required).


  • High School Diploma or equivalent required. Bachelor's Degree Preferred.

Training onsite - No

About ASK: 

ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Salary range Not specified
Date posted 16th November 2022
Commitment Contract
Place of work Remote (United States)
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