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Senior Content Designer, DXC

Autodesk San Rafael, CA
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Job description

Designers at Autodesk can think across systems, champion design ideas, collaborate with stakeholders, advocate for customers, and deliver impactful data-driven designs. Our design teams use creative and innovative solutions to deliver high-quality experiences our customers will love.

The Digital Experience and Customer Empowerment (DXC) organization creates best-in-class experiences for customers as they discover, try, buy, use, and renew access to our products. We also create self-service tools to automate internal processes. The Experience Design (XD) team within DXC includes interaction design, visual design, research, and content strategy.

The Senior UX Content Designer will join a team creating customer-facing experiences and will work closely with our design system and visual design teams to establish internal content guidelines and patterns. You will work across many different parts of the organization with a focus on increasing the clarity and usability of the experience through the lens of content design.

Hybrid/remote candidates in San Francisco, Portland (OR), or Boston are preferred. US-based candidates desiring 100% remote work in other regions are also eligible.

To be considered, you must include your resume and relevant writing samples when applying. Samples should demonstrate writing skills, integration of copy and design, and content strategy.


As a Sr UX Content Designer, your projects might include:

  • Using data and evidence to create experiences and content that speaks to customers, right at the moment they need it, to enhance product discovery, trial, purchase, use, and renewal
  • Coordinating with content developers across the customer journey to ensure messaging is clear, concise, and cohesive
  • Defining a content strategy for specific features or initiatives and providing a rationale for content choices
  • Collaborating closely with UX designers, visual designers, and other content designers to create frictionless customer experiences
  • Infusing passion, care, and attention to detail in platform experience artifacts to build brand trust
  • Testing and measuring microcopy effectiveness. Iterating content based on feedback and analysis
  • Contributing to division and company-wide terminology and taxonomy projects, including a terminology reference library for our experience designers, project managers, and engineers
  • Experimenting with new tools and identifying opportunities to define and refine processes that increase efficiency, consistency, and scalability

Minimum Qualifications

  • 4+ years of experience creating UX-focused content
  • Excellent writing skills: succinct, clear, empathetic, and engaging, with an interest in the intersection of language and user experience
  • Understanding of how content, tone, and voice affect the usability of a product, app, landing page, and website
  • Demonstrated ability to work collaboratively on cross-functional teams solving customer challenges through problem definition, workflow analysis, schematics, wireframes, and prototypes
  • Basic knowledge of customer journeys and how to identify opportunities for content touchpoints
  • Excellent communication skills with the ability to distill complex ideas, varied viewpoints, and large amounts of data to their essence
  • Strong understanding of language models, taxonomies, linguistic principles, and AI/ML-driven conversations
  • Experience with Figma and/or other current design tools
  • Hands-on knowledge of qualitative or quantitative research and analysis

Preferred Qualifications

  • Bachelor's Degree (English, Communications, Design, IA, or HCI preferred) or equivalent work experience within a related field
  • Experience with agile software design methods
  • Knowledge of Autodesk products
  • Experience in large global enterprise organizations

Click below to learn more about our benefits in the US.

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.

Salary is one part of Autodesk’s competitive package. For U.S.-based roles, we expect a starting base salary between $103,200 and $178,090. Offers are based on the candidate’s experience and geographic location and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Salary range USD $103k to $178k annual
Date posted 13th March 2023
Commitment Full-Time
Place of work San Francisco, CA
Additional information Portland, OR | Boston, MA | Hybrid
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