User Experience (UX) Writer

Global Financial Firm located in NEW YORK, NY has an immediate contract opportunity for an experienced User Experiencer (UX) Writer.

This role is currently on a Hybrid Schedule. You will need to have reliable internet, computer and android or iphone for remote access into the client systems during remote work. We will be expected in the office weekly 2-3 days depending on the team requirement.

Video/ f2f interviews are required prior to all offers.

Pay rate range: $ 61.00 - $ 72.00 Negotiable based upon years of experience

About the role: The User Experiencer (UX) Writer will develop and review content for ICG as part of the unification project. As a UX Writer, you will collaborate with product design teams to craft intuitive, actionable, and easy-to-understand user experiences. This is an opportunity to bring your love of words and language, along with your passion for style, grammar, tone, and voice to a new role. This role reports into the Head of UX content strategy.

Responsibilities:

• Working with content strategy, product designers and researchers, you will write and edit content for end-to-end journeys including screen flows, emails, error messages and promotional content.
• Ensure content complies with our ICG's content guidelines and maintains platform-wide consistency.
• Help review content against the copydeck during QA testing.
• Write FAQ and self-service content.

Qualifications:

• Exceptional writing, communication, and presentation skills.
• Superior editing and proofreading skills, as well as demonstrable professional experience writing UX and marketing content for various platforms.
• The ability to help simplify user journeys by writing simple, clear and concise instructions to guide users through transaction flows.
• Experience developing content for emails, error messages and FAQs.
• A portfolio of relevant work including case studies and UX writing required for consideration.
• 4-6 years of UX writing experience required including 2-3 years of writing for Fintech or financial services.

Education:

• Bachelor's degree/University degree
• UX certification is preferred, but not required.

ICG is committed to supporting a healthy work-life balance, diversity and inclusion and making a space where you can bring your authentic self to work.

About the Institutional Clients Group (ICG):

Client's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Client's Institutional Clients Group (ICG) is comprised of diverse, talented professionals globally located in more than 100 countries and jurisdictions and territories, collectively representing an unparalleled international network of financial skills and capabilities serving targeted clients.

Our clients include top corporations, financial institutions and governments in countries and jurisdictions around the world and our mission is to help them achieve their goals. We do so by providing strategic, financing, and operational insights and executing tailored product/service solutions, both across our borders and domestically.