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Who We Are

Bakkt is a trusted digital asset platform that enables consumers to buy, sell, store, send and spend digital assets. Bakkt’s platform, is available through the Bakkt App and to partners through the Bakkt platform. 

Bakkt was founded in 2018 with a unifying vision: to connect the digital economy. We power commerce by enabling consumers, businesses and institutions to unlock value from digital assets.

Digital assets – which include cryptocurrency, loyalty and rewards points, gift cards, in-game assets, and non-fungible tokens, or NFTs, which are unique digital assets that are not interchangeable – comprise a growing $1.6 trillion marketplace. We are unlocking new ways to participate in the digital economy for consumers, businesses, and financial institutions. We accomplish this by expanding access to and improving liquidity for digital assets. 

Since our inception, we have hit a number of milestones, working behind the scenes to build a platform worthy of our vision – lowering barriers of entry into cryptocurrency, launching partnerships with some of the world’s premier brands and adding value to consumers’ digital assets by making their rewards and loyalty programs more compelling.

Bakkt acts as a profound bridge connecting the digital ecosystem and sitting at the intersection of crypto, loyalty and payments. Our platform enables consumers to leverage their digital assets – from cryptocurrency, to select loyalty points, gift cards and merchant offers – in new and exciting ways. It also enables companies & merchants to access all of these capabilities, extending engagement with their customers, creating moments of delight while broadening the appeal and daily use of their loyalty and rewards programs. Now, let’s get to the real reason why you’re here – how we can work together.

The Content Designer for Bakkt is a part of a multidisciplinary Design org where you’ll be collaborating on core pieces of our ecosystem like our consumer mobile, app, troubleshooting and support experiences, and much more. You’ll be part of a growing studio environment delivering customer-centric, elegant solutions for customers and our merchant experience. You’ll be part of a product design team, studio, and organization that believes in the power of inclusion, diversity of ideas and people, work/life balance, and the sheer joy of solving hard problems. We’re nurturing a collaborative culture where everyone can flourish, learn, and innovate—even through these most challenging times. 

As the first Content Designer for this design team, What You’ll Do:

  • You’re comfortable in ambiguity and passionate about finding clarity. You consider multiple perspectives, objectives, and needs to arrive at the ideal solution. 
  • You’re business-savvy while keeping your users’ needs at the forefront of your work product. 
  • You are genuinely interested in creating beautiful experiences that impact people’s lives. 
  • You make it your business to know as much as you can about your audience and making decisions based on their needs. 
  • You’re a proactive team player who puts the interest of the team above your own. 
  • You will collaborate with business analysts, product managers, developers and design teams on research activities, strategy sessions, ideation, design, and testing of new product concepts. Be a Storyteller. 
  • You’re able to develop clear and persuasive stories about your work that you share with a wide range of audiences, including business partners and stakeholders. 
  • You’re able to present research findings and design concepts to designers and product partners. Be Detail Oriented. 
  • You’re proud that your work product is always punctuation perfect. 
  • You efficiently use your skill sets to create compelling and engaging content that improves the customer experience. 
  • You don’t get overwhelmed or flustered easily. 
  • You’re able to keep track of multiple projects at once, manage your time efficiently and communicate scheduling with your manager and the broader team. 
  • You know that projects can adjust at the drop of a hat, you are adaptable and welcome change. 
  • You have a hunger to learn about interaction design and different ways of creating great customer experiences. 


Who You Are: 

  • 8+ years of combined experience in content-focused roles, including 3+ years as a Content Designer or UX Writer. 
  • Demonstrated experience crafting product user interfaces across a range of platforms including desktop, cloud services, and mobile. 
  • A body of work demonstrating experience creating user-centered design solutions is a requirement for application. 
  • You’re fluent in design and prototyping tools—Figma, Sketch, or similar. 
  • You embrace research and data—it’s second nature to collaborate with User Researchers and present customer-based, data-informed rationale for your ideas. 
  • You’re innately curious. About design, about the customer landscape—you fuel your imagination with things big and small, so you can apply what you know to solve new problems. 
  • Communication skills that extend to your relationships. 
  • You know building relationships both within and beyond your team is key for driving impact-oriented collaboration—and ultimately making a difference for customers. 
  • Excellent verbal and written communication skills are a given

Bakkt is devoted to having diversity in its workforce and is proud to be an equal opportunity employer. Bakkt does not make any employment decisions based on race, color, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity of any other characteristic protected by law.

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Visit website Alpharetta, GA
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