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Working with one of our leading financial clients, this is an exciting opportunity for a Content Strategist/ Writer - Digital who will be responsible for the research, writing, implementation, oversight, and measurement of digital content programs for financial institution's Direct Investing. The successful candidate will act as an advocate for client-focused communications and make a measurable impact on new and existing content programs.

Responsibilities:

  • Manage ongoing content programs such as the monthly DI newsletter and content roadmap for FAQs and help content
  • Expertise in creating helpful content that is jargon-free and easy to follow
  • Act as DI lead on our 'search' functionality, including developing and adding to the content creation plan, researching, writing, and managing the implementation of FAQs, and help content
  • Define and deliver content publishing best practices, including taxonomy, linking protocols, and annotated images
  • Work with content creators and partners in digital, marketing, education, governance and control, legal, and analytics, to define content requirements and plans
  • Set and measure performance reporting and KPIs for individual programs
  • Deliver regular reporting of results, insights, and opportunities for continual improvement

Desired Skill Set:

  • 5 to 7+ years of experience as a Content Strategist from the financial industry (Direct Investing/Wealth Mgt.)
  • 1 year of experience with keywords and taxonomy
  • Superior Writer / Communicator & able to impact/influence all levels
  • Self Starter with a strategic/analytical mindset (look at content & evaluate how to make it better & see an opportunity for better content)
  • Experience with Digital technology development teams and agile methodology
  • Knowledge of Self-Directed Investing
  • Familiarity with working alongside Agile Digital Teams
  • Demonstrated leadership skills
  • Expertise in managing and leading a complex help content program
  • High energy, results-oriented individual with a strong track record of delivering results and a reputation for handling multiple priorities in an ever-changing environment
  • Superior communicator with the ability to impact and influence at all levels within the Direct Investing business and across Wealth Management
  • Strong critical thinking, conceptual thinking, and analytical skills with the ability to best-in-class content.
  • Proficiency with MS Office suite, basic HTML, image capture and annotation and/or GIF help video, and reporting tools such as Omniture

Nice to Have:

  • Knowledge of direct investment industry
  • Bilingual in French
  • Experience with Video production

BeachHead is an equal opportunity agency and employer. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.

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