Job description
About Blink
Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love, and remember. This opportunity is with the embedded division of Blink. This division places talented candidates on long-term contract opportunities with some of Blink's largest client partners.
This opportunity is a part of Blink's Embedded practice which supports long-term opportunities with some of Blink’s largest client partners.
Duration: Ongoing contract
Responsibilities
- Able to work with UX, Product, and Marketing cross-functional team members to develop content that ensures seamless user experiences that reflect the client brand, values, tone, and prioritize the customer experience.
- Write UX copy for projects that communicates complex product features and benefits in clear language to help customers understand and use client's products and services.
- Be a champion for the customer and work to find the happy medium between business goals and customer needs.
- Analyze research and develop content that addresses identified user needs or adapt existing content based on user feedback.
- Guides the development and optimization of content to achieve specific goals and address customer needs.
- Identify and champion the most efficient content workflows possible.
- Organize existing content, create guidelines for future content, and ensure that all content aligns across channels.
- Audit content to identify strengths and weaknesses in order to optimize content strategy and performance.
Qualifications
- Bachelor's degree in English, Communications, Journalism, Psychology or related field
- 5+ years of experience in an agency or corporate environment, with formal copy training and a strong portfolio
- Experience collaborating with internal cross-functional partners to write, edit, develop, or plan online and retail written content
- Background in copywriting, either at an agency or in-house
- Strong grammar and editing abilities
- Background in working through ambiguity and executing complex projects
- Previous experience in user experience, product, technology, or digital function preferred
- Ability to balance design quality with business and customer needs
Salary
$125,000 - $145,000 a year
DOE
Blink is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability.