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Content Design & UX Writer

Bliss.ventures
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Job description

Our client is looking to hire a Content Design & UX Writer.

Our client exists so that everybody can express themselves through sound, so that every experience is amplified. To do that, they build expressive, immersive audio tools that make it easy for anyone to create a unique sonic identity or interact with others via sound in a personal way. They create sounds that can take people anywhere. That allows them to become anyone or anything. But more than anything else, they help people sound more like themselves – than ever before.

The platform/technology has become the go-to companion for gamers looking to take the online gaming experience to another level, and for content creators who want to enhance their personalities and captivate their audiences.

Having been in the audio-tech game for over 10 years, they are the leading brand in real-time voice and audio modulation. They currently have over 3 million users per month in over 200 countries and growing at a steep rate. The company is also backed by renown investors from the gaming space.

Here are the details about the role:

Our culture

We’re a diverse, multidisciplinary team of nearly 100 people, based in Spain and increasingly all over the world. What we share is a passion for putting people first, a desire to listen closely to the world around us, and a knack for finding the fun in everything we do. We welcome people from all backgrounds who share these values, who seek the opportunity to help build the perfect company and a quality product that enables us all to “​amplify ourselves​”.

Our values

Putting people first:

That means creating delightful audiovisual experience for people and building a culture that our team, our creators and our communities love.

Staying in tune:

We pay attention to what's going on in the world we live in, keeping an open mind, staying on the pulse, taking on feedback and acting upon it accordingly.

Taking play seriously:

We like to find the fun in everything we do, and to find new ways to create experiences that people truly enjoy.

Following your rhythm:

We trust in each other's skills and experience and encourage everybody who is on the team to work in the way that best suits them.

Mastering our sound:

We strive to be the best in everything we do, pushing the boundaries of what's possible.

About the role

As a Content Designer & UX Writer, you will be part of the Product department and you will become an essential part of the User Insights & Product Design department (this department includes UX Research, User Support and Product Design), where you will use clear and effective communication techniques to define the story that we want to tell through the product and write the content of all instances. You'll use meticulously crafted language to help our users achieve their goals while using our platform.

Get ready to collaborate with Product Managers and Product Designers using the insights from the User Researchers and Data Analysts to help craft content from inception through design, development, and final implementation! Also, you will work very closely with Product Marketing and Brand team to be aligned and stay tuned on our brand and value proposition.

You have to be creative, experienced, and passionate about writing, information architecture, content creation and gaming!

What you'll do

  • Have ownership of the product's voice and tone across our platforms.
  • Champion and evolve our voice and tone within the Product & Design Team, and help us deliver a clear and effective message.
  • Work alongside Product Managers, Product Designers & UX Researchers writing and reviewing UX and product copy to ship great experiences.
  • Get to know our users in depth by conducting user research along with the UX research team so you can anticipate customer needs and explore innovative solutions.
  • Make the customer feel like they’re the center of the universe through empathy, user research, and content experiences that address their needs.
  • Work with other product teams on an ad-hoc basis to guide, review and write effective copy on-demand.
  • Work closely with writers (such as content producers and creative copywriters) across different areas to define a cohesive narrative across the brand.
  • Contribute in creating clear and easy-to-read guidelines, design system, WIKI and blog articles for the Design team.
  • Experiment with drastically different concept and copy approaches to the same objective (A/Z testing), and apply CRO best practices to optimize, optimize, optimize.
  • Receive candid feedback on your work, and give clear, constructive feedback on others’ work.
  • Explore unique ways to connect our brand content to our product.

What you'll need:

  • Have 3+ years of product copywriting experience, and feel equally comfortable with creative, commercial and conversion copywriting tasks.
  • You know the difference between “Hey gamers” and “GGWP”.
  • Native English speaker (ideally American and located in the USA).
  • You’re the person people come to for any copy project—Creative, storytelling and conversion—because you’re damn good at it.
  • You have a solid understanding of different marketing disciplines, like content design, social media, CRO, SEO, paid, lifecycle, etc. You understand how they impact each other and the user journey.
  • You are passionate about anything creative.
  • You can communicate ideas in an inspiring and effective way.
  • You have the ability to understand our brand values and translate them into written pieces.
  • You empathize with users and their needs, goals and pain points.
  • You have a great understanding of Gen Z (Digital natives) and Millenials.
  • A willingness to understand and write across gaming & content creation.
  • A passion for creating content and designing products for a global audience: not just through translation, but reimagining content so that they’re effective in cultures around the world.
  • An eagerness to use research and metrics to discover the most effective language for every context and to measure the impact of your work at furthering customer and product goals.
  • You know SEO and understand the importance of writing with people in mind, but also thinking about search engines.
  • You’re connected to the international creative scene.
  • A portfolio of samples that demonstrate your skill and effectiveness as a writer.
  • Degree in English, Journalism, Communications, Psychology, Design, Linguistics, HCI, or any area that emphasizes the analysis and use of language or narrative and systematic thinking or other related fields.
  • UX writing experience in a global software or digital service development environment.

Nice to have:

  • Experience partnering with UX Research or conducting your own research about language.
  • Have experience using testing tools like Optimizely, Split.io, Google Optimize, and design tools like such as Abstract, Sketch, Figma, Invision.
  • Experience using collaborative and tasks management tools such as miro, Notion, Jira.
  • You are a player or a content creator yourself or you have an interest in the gaming and content creation industry.

If you join our team, you'll enjoy...

  • Flexible working hours.
  • Working remotely (or in the office).
  • English or Spanish classes.
  • Private Health Insurance.
  • Christmas and New Year ́s Eve off.
  • Working with some of the most passionate and driven people who LOVE what they do.
  • Contributing to build a product that's used all over the world.

How to apply

Please email marina@bliss.ventures to reach the hiring manager, Marina Zaliznyak (a seasoned startup consultant who's been working closely with the company for over year) or reach out to her directly on LinkedIn:

https://www.linkedin.com/in/marinazaliznyak/

Salary range Not specified
Date posted 14th April 2021
Commitment Full-Time
Place of work Remote (anywhere)
Additional information Ideally Europe/UK/East Coast US to minimise timezone differences
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