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Pershing X is a new start-up unit to incubate, engineer and deliver breakthrough solutions that will transform the advisory market. Pershing X will deliver the industry’s leading end-to-end advisory platform, helping financial service firms solve the challenge of managing multiple and disconnected technology tools and data sets for their advisors and fueling our clients’ business growth. We are a collaborative and fast-growing team working on exciting and innovative digital product offerings.

We are looking for a UX Writer to lead all content development for Pershing X, a new advisory startup within BNY Mellon | Pershing. This role performs and provides guidance and technical expertise for the creation and management of all structural, navigational and product content for our next-generation advisory platform.

  • Performs and contributes to research, usability testing, surveys, interviews, work studies, and heuristic evaluations.
  • Reviews documentation of research findings presented to product and development teams.
  • Actively participates and may provide guidance in the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to improve work quality and meet content and copy guidelines.
  • Leads the implementation of all content including cross-application style guides and copy decks by product specifications with the UX and product team.
  • This role will also develop and advocate for an integrated UX writing process across the firm and facilities training for groups inside and outside the UX team.
  • Ensures that the developed/revised product achieves the user's specified goals by establishing language standardization that is guided by the user’s expectations, brand voice and common industry experience.

About you

  • Bachelor's degree in psychology, user experience, design, human-computer interaction or a related discipline, or equivalent work experience required, advanced degree preferred,
  • 8-10 years of experience required
  • Experience in the securities or financial services industry is a plus.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.

Minorities/Females/Individuals with Disabilities/Protected Veterans.

Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support well-being and balanced life and offer a range of family-friendly, inclusive employment policies and employee forums. 

About Us

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

About the Team

Pershing LLC (member FINRA, NYSE, SIPC) is a leading global provider of financial business solutions to more than 1,500 institutional and retail financial organizations and independent registered investment advisors who collectively represent approximately five million active investors. Financial organizations, investment professionals and independent registered investment advisors depend on Pershing's depth of experience and consultative approach to provide them with forward-thinking solutions that help them to grow their businesses. Located in 21 offices worldwide, Pershing and its affiliates are committed to delivering dependable operational support, robust trading services, flexible technology, an expansive array of investment solutions, practice management support and service excellence. Pershing is a member of every major U.S. securities exchange, and its international affiliates are members of the Deutsche Börse, the Irish Stock Exchange and the London Stock Exchange.

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