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Copywriter / Content Strategist

Braintrust San Francisco, CA
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Job description

ABOUT US:

Braintrust is a user-owned talent network that connects you with great jobs with no fees or membership costs—so you keep 100% of what you earn.

ABOUT THE HIRING PROCESS:

When you join Braintrust, you will be invited to a screening process for Braintrust to learn more about your previous work experiences. Once completed, you will have access to the employer for this role and other top companies that seek high-quality talent. Apply for this job to kick off the process.

Our client has an exciting contract opportunity for 4-6 content strategists/writers to support a large tech client of theirs. This role requires someone who has a deep understanding of content and storytelling, and a thoughtful approach to delivering a coherent voice, quality level, and narrative. The current team is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: who all care deeply about the people who use their products. The UX team plays an integral part in understanding the needs, attitudes, emotions, and behaviors of people who use their products to inspire and inform design.

Contract Opportunity: 3-6 months, potentially longer, to produce content to help train experimental language models. Full-time hours.

Qualifications

  • Bachelor's or Master’s degree in English, Journalism, Communication, Literature, Business, Marketing, a related field, or equivalent practical experience.
  • Experience in writing, editorial, marketing, UX writing, or related field with experience leading content strategy (e.g., timelines, prioritization, road mapping).
  • Experience training technical language models is a plus.
  • Experience working in a cross-functional technology organization.

Responsibilities

  • Writers collaborate with product, design, and engineering to deliver work such as audits that analyze and identify opportunities to create UX writing and content solutions that increase product value, machine learning heuristics to scale product quality, writing and information design patterns across user experiences, and product narratives that successfully guide the user through and within the product.
  • Write quality content effectively at an efficient velocity following UX writing and content design frameworks for user experiences, including principles, patterns, and systems. Tailor deliverables based on product or platform requirements.
  • Edit and deliver queries and responses to help train the large language model following the voice and tone guidelines for this program in collaboration with the writer’s room.

What you’ll be working on

  • The project is confidential.

Writing Style That Is Required

  • Short comprehensive yet concise overviews that flow in a logical order.
  • Only include information from cited source documents. Don't introduce additional information without citation.
  • Summarize and synthesize information from multiple sources. Summaries should demonstrate that we've read and digested sources.
  • Spark the user's curiosity to learn more. However, medical queries and queries on other serious topics should not have a spark and do not need to encourage curiosity. For these queries, it’s important to be very factual and measured and take a more serious tone.
  • Satisfies the user's primary intent (the main request stated in the query) and some secondary intents (related user needs that aren't explicit from the query, but may naturally follow the primary intent)

Apply Now!

Braintrust Job ID: 6324

C2C Candidates: This role is not available to C2C candidates working with an agency. If you are a professional contractor who has created an LLC/corp around their consulting practice, this is well aligned with Braintrust and we’d welcome your application.

Braintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

Salary range USD $70 to $85 hourly
Date posted 22nd March 2023
Commitment Contract
Place of work Remote (United States)
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