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Content Manager

British Heart Foundation London, UK
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Job description

As our Content Manager, you will work closely with the Health Content Team, the Corporate Partnerships Team, the Health Partnerships and Community Resuscitation Teams to deliver meaningful interventions that deliver on client goals, and the BHF’s health support and income goals.

You'll create digital content that engages, informs and inspires. You'll use insight and analyticsto evaluate and plan new health content; taking part in multi-disciplinary project teams to deliver new products and customer journeys; and creating web pages, assets and tools that meet users’ needs and act as the start of compelling user journeys. You will also review and optimise content to improve user experience and search optimisation.

You will have the opportunity to deliver the health content components of any partnership, on time, to budget, and to suit the changing needs of the external environment and both the client’s and the BHF’s strategic shifts to respond to it – collaborating with other internal teams, and external freelancers/agencies.

Working arrangements

This is a 12-month fixed term contract covering family leave.

This is a blended role, where your work will be dual located between your home and our London office.

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

As our ideal candidate, you must have proven experience creating and producing digital content using content management systems and be able to convey BHF's work and the work made possible through our partnerships. You'll have excellent communication and influencing skills, be a creative problem solver with a track record of producing engaging, effective content ideally in health and wellbeing.

An excellent writer, you'll be able to create health content for specific audiences to meet specific guidelines e.g. NHS Information Standard, PiF Tick, brand guidelines and of using clinical sign-off processes to ensure accuracy and safety. 

As a key project team member you'll be inputting into the development and delivery of the health focussed programme activity, engaging key stakeholders in other teams to drive the delivery of business objectives for the client and the BHF.

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.


To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

Interviews may be held during the advertising period or shortly after the close date. Please note interviews will be held over Microsoft Teams.

How to apply

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Please note internally this role is known as "Health Content Manager - Charity Partnerships "

Contact: Harry Palmer

Reference: Totaljobs/14193

Job ID: 100417662

This advertiser has chosen not to accept applicants from outside the EU.

Salary range GBP £35k to £37k annual
Date posted 25th May 2023
Commitment Temporary
Place of work London, UK
Additional information Hybrid
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