We’re looking for a Senior UX Writer to join the Product Design team. Once we return to our offices, the role will require occasional travel to the London office as the UK Design team and partners are distributed across both sites.
OUR PRODUCT DESIGN PHILOSOPHY AT CAPITAL ONE:
Using a human-centred approach, we create intuitive, enjoyable experiences that take the stress out of finance and make credit simple.
Product Design is a multi-disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering within a Tribes model. Each Tribe owns its own roadmap, commercials and a customer-facing agenda. Our UX Designers advise and work alongside tribe leadership and hold the reigns of the product experience for our mobile app, web servicing and agent experience. They work embedded with engineering teams using Agile delivery, co-creating and optimising our product experience continuously. UI Design leads act as guardians of our brand experience, ensuring the continuity and consistency of our design language. Our Content leads enable us to craft language that builds trust, removes ambiguity and allows us to maintain our values of simplicity even when dealing with complex financials.
WHAT YOU’LL DO:
WHAT WE’RE LOOKING FOR:
WHAT’S IN IT FOR YOU:
We offer exciting and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers).
Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans and a cycle to work scheme.
Open-plan workspaces and facilities designed to inspire you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. Our London office hosts a rooftop running track and was recently recognised as one of Glassdoor’s ‘Unbelievable Offices’.
WHAT YOU SHOULD KNOW ABOUT HOW WE RECRUIT:
We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.
We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:
Find out more through our UK careers site (http://www.capitalonecareers.co.uk/)
Capital One is committed to diversity in the workplace.
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For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).