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The Content Strategist II is responsible for developing, producing, and maintaining plain language content for member or provider materials and collateral.

Essential Functions:

  • Create content, manage content workflows, and coordinate deliverables that will help improve audience comprehension
  • Develop interesting, plain language content to assist with customer engagement and to improve the audience experience
  • Execute communications for the appropriate delivery channel
  • Ensure production of materials is on time and within budget
  • Utilize tools that educate and drive convergence toward better and more consistent copy execution
  • Ensure all regulatory and accreditation requirements are adhered to in materials created and utilized
  • Works with leadership and team to support comprehensive communication plans / effective deliverables
  • Utilizing consultative methods, collaborate and coordinate with key internal stakeholders
  • Supports work in department project queue as needed
  • Perform any other job duties as requested

Education and Experience:

  • Bachelor’s degree in Marketing, Public Relations, Journalism, Communications, or a related field or equivalent work experience is required
  • A minimum of two (2) years of experience writing consumer-friendly, plain-language content is required
  • Experience writing healthcare-related content is preferred

Competencies, Knowledge and Skills:

  • Microsoft Office proficient
  • Experience using visual software, such as PowerPoint and Visio
  • Project management skills
  • Strong attention to detail
  • Oral, written, and interpersonal communication skills
  • Knowledge of marketing practices, tactics and trends
  • Cross-functional team skills
  • Ability to work independently
  • Time management skills
  • Decision-making/problem-solving skills

Licensure and Certification:

  • None

Working Conditions:

  • General office environment; may be required to sit or stand for extended periods of time
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