Senior Content Designer

Catapult Solutions Group Remote (United States)
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Job description

Senior Content Designer

About the Role

We are hiring a Senior Content Designer to own content strategy and execution for its Full Service in-product experiences. In this role, you'll collaborate with a team of content designers to craft clear, impactful experiences for both customers and tax experts. You will focus on specific product areas while helping to shape the end-to-end narrative for the Full Service.

What You'll Do

  • Own and deliver strategic, user-focused content for complex software products.
  • Partner closely with designers, researchers, product managers, and engineers to create cohesive experiences.
  • Write clear, concise, and engaging content across screens, ensuring the right tone, structure, and voice.
  • Balance content with visual elements, information density, and customer benefits to drive clarity and engagement.
  • Leverage design strategy, user research, and data insights to inform content decisions.
  • Showcase problem-solving skills that drive user satisfaction, conversion, and business impact.

What You'll Bring

  • 3-5 years of experience as a UX writer or content designer, specifically for consumer-facing software products.
  • Strong collaboration skills working cross-functionally with product design, user research, engineering, analytics, and other teams.
  • Proven ability to take initiative—manage projects independently, meet tight deadlines, and incorporate feedback effectively.
  • Proficiency with design and collaboration tools like Figma, Sketch, or similar, as well as Google Docs, Sheets, and Slides.

Nice-to-Have Skills

  • Experience writing for fintech, tax, or customer service products.
  • Familiarity with UX design and user research practices.

Interview Process

Panel Interview (60 minutes):

  • 10 minutes: Introductions and getting to know you.
  • 20 minutes: Deep dive into 1-2 of your past projects.
  • 10 minutes: Discussion on a craft exercise (sent in advance).
  • 20 minutes: Q&A.

Requirements

  • Bachelor’s degree or equivalent professional experience.
  • Portfolio or writing samples showcasing UX content for software products.
Salary range Not specified
Date posted 22nd January 2025
Commitment Contract
Place of work Remote (United States)
Apply now Report as expired You will be taken to the employer's website to submit your application.
Apply now Report as expired You will be taken to the employer's website to submit your application.
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