UX Content Strategist

Position: UX Content Strategist (Only W2)

Location: Sunnyvale, CA (hybrid)

Powering the next retail disruption. Imagine working in an environment where one line of code can make life easier for hundreds of millions of people, and put a smile on their face. That’s what we do at Walmart Global Tech. We’re a team of 15,000+ UX-ers, software engineers, data scientists, and service professionals within Walmart, the world’s largest retailer, delivering innovations that improve how our customers shop and empower our 2.2 million associates. To others, innovation looks like an app, service or some code – but Walmart has always been about people. People are why we innovate, and people power our innovations. Being human-led is our true disruption.

About the job

We’re looking for a Sr. UX Content Strategist that supports the ideation and implementation of the content for customer and associate facing experiences for the AI team. You will drive the creation of products and features from start to finish along with other disciplines. Help us define and implement the best possible solutions with content that goes beyond words and integrates seamlessly into people’s life.

Show us that you can…

• Design, write, edit and test content to create easy to use features and products.
• Conduct content reviews and align stakeholders with your sound rationale.
• Collaborate effectively with peers in Design, Research, Product, Engineering, Accessibility, Marketing and Compliance through the product development cycle.
• Gather project requirements and document them in Jira.
• Edit and contribute to designs and content in Figma, Sketch or other design tools.
• Advocate and apply accessibility standards in your content.
• Understands when a problem needs more than a few words to be solved.
• Contribute to the ongoing evolution of UX content systems and processes that enable the team to scale efficiently and effectively.
• Show up-to-date knowledge on UX best practices and knows when to flex them to help the users.
• Partners with Localization to ensure the highest quality of content adaptation of the product to different markets.
• Proactively looks for ways to support peers.

Minimum qualifications:

• 4+ years of experience creating content for websites and mobile apps with a focus on AI