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Why You’ll Love Cisco

We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real-world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part of a team that cares about its customers and enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

What You'll Do

  • Capture and audit content from newsletters, product release announcements, and other internal communications and provide a set of standards, guidelines, and best practices.
  • Work with subject matter authorities, product owners, and leaders to edit and clarify the content of their messages.
  • Design effective campaigns, measure their impact, and iterate to increase effectiveness.
  • Work closely with our UX and research teams to create taxonomies, standards, and nomenclature guides for UI copy.
  • Partner with our research team to conduct usability studies on existing interfaces and use the results to suggest copy that improves usability.

Who You'll Work With

As a Content Designer in the IT Experience Design & Research organization, you’ll play a key role in establishing our voice and tone. You’ll audit our existing interfaces and communications and establish guidelines and standards to ensure consistency and clarity. You’ll work closely with UX, research, and visual designers as well as other stakeholders across the organization to build the next generation of inclusive and accessible experiences for our workforce!

Who You Are

  • Minimum 6 years experience as a content designer, UX designer, or related role.
  • Experience on a product team in an Agile environment, preferably in complex, enterprise organizations, and a history of collaboration with remote teams.
  • Experience bringing complex products from conception to reality, through every stage of the UX process.
  • A passion for solving user-centered design problems with consistent language, voice, and tone, and a commitment to accessibility and inclusion in their work.
  • Experience in creating wireframes and prototypes.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6+ years experience with communication or design.
  • Design skills displayed through design system documentation, mock-ups, and style guides.
  • Ability to take direction and feedback.
  • Manage and deliver goals for multiple projects.
  • Ability to manage competing priorities in an agile, fast-paced, work environment.
  • Ability to function independently and in a team environment with solid collaboration skills.
  • Expertise in HTML, CSS, and Javascript.

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take differences to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us! 

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

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