Who We Are
Cisco’s Customer Experience (CX) organization is one of Cisco’s fastest-growing teams, and the Customer & Partner Experience (CPX) group is redefining how Cisco delivers value to our customers & partners via our product portfolio. The CX Cloud Transformation Team is charged with cultivating a culture of learning, while exemplifying & enabling leading practices in agility. In this time of unprecedented change, we are looking for top talent to lead business-critical capabilities that will redefine success for Cisco and our customers.
What You’ll Do
This role is core to CX Engineering’s vision and strategy of extending the CX Agility Framework across Cisco and building a brand for our industry-leading methodology. You are a storyteller who simplifies complex ideas, processes & content into a compelling, curated living library of content. You express your passion for agility through the stories you’ll craft in partnership with other business units and teams. Serving as our "historian", you’ll ensure each chapter of our transformation story is captured and shared.
Who You'll Work With
Residing on the CX Cloud Transformation team, this role will blur organizational boundaries and break down silos to support the co-creation and refinement of our living library of standards, practices & playbooks. Every day and every interaction will be unique, but you will likely engage with a diverse representation of ScrumMasters, agile coaches, engineers, design, product owners and product management.
Responsibilities
Qualifications
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.
We adopt digital and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, we give our egos a break, and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.
U.S. Vaccination Requirements
Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.
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