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🥳 Perspectives 2022 is here! Our content design careers festival Join us!

Cisco’s Customer Experience Design Group is looking for a Content Designer to work with us to help reimagine how we deliver the lifecycle of customer experience across our entire portfolio of products. You'll write compelling content for a host of exciting customer-focused products that deliver guided support expertise, business use cases, best practices, and technical insights to our customers and partners.

Who You Are

  • 2+ years of experience writing UX copy, with a portfolio that illustrates the scope of your work
  • Bachelor’s degree in English, Journalism, Communications, or a related field
  • Awareness of how content and design work together, with a keen eye for consistency and details
  • Significant experience writing a variety of digital content for digital experiences – including navigation labels, form field labels and messaging, error messages, contextual help messages, alert messages, and emails. Interactive products experience a plus!
  • Proven ability to balance business needs with user experience
  • Prior experience working with product design and development teams

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

We embrace digital and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us! 

U.S. Vaccination Requirements

Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.

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