Who You Are
CPXE seeks a Digital Content Strategist who will help to drive the strategy and execution of the connected customer, partner and Cisco digital engagement including content, channels, analytics, optimization, and automation. The role will also focus on customer segmentation and targeting, applied through digital techniques using automation tools. This role will develop a productive and innovative application of personalized content, customer segmentation, targeting and analytics to ensure we’re targeting the right customer, at the right time, and with the right message in a way that results in increased adoption, bookings, retention and, ultimately, success for Cisco customers.
What you’ll do:
What you’ll do:
We are seeking high-energy and qualified candidates who possess the following skills and experience:
Who you'll work with:
You will work cross-functionally with the Regional teams, Customer Experience, Sales, Marketing, and IT organizations, playing a role in transforming Cisco by developing and implementing content strategies and intelligent automation to drive us toward a data-driven digital organization and success.
Digital Experience (DX) digital expertise makes us uniquely qualified to address the evolving expectations of today’s connected customers and partners, along with Cisco sellers. Using real-time connected data, machine learning, and automation; the team enables Cisco sellers and partners to deliver a powerful, personalized experience—throughout the entire customer lifecycle. DX is passionate about providing customers with an immersive digital experience with Cisco. This in turn drives improvements in recurring revenue, cost savings and sales efficiency for Cisco and its partners.
Why Cisco
#WeAreCisco, where each person is outstanding, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us!
We Are Cisco
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