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Content Designer

Constant Contact Waltham, MA
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Job description

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There's something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We're energized by new challenges and new possibilities-and we're just getting started!

We have an opening for a Content Designer who will guide clients through our digital experiences by defining what, when, where, and how to communicate. At Constant Contact, Content Designers are innovators, problem solvers, and storytellers who never shy away from complexity or ambiguity. We know Content Design is Design and love experimenting and finding new ways to help clients achieve their dreams.

What you'll do:

  • Write and edit well-informed product content that drives user experience and search engine optimization.
  • Participate in the overall design process, including using content-first design strategies
  • Work independently and collaborate with other team members to create and update features for our digital products and experiences.
  • Participate in activities such as discovery, concepting, wireframing, and prototyping
  • Work with the team to translate requirements into design solutions that solve both client and business needs
  • Use data and user feedback to guide recommendations and content decisions
  • Present strategies and recommendations to design partners and stakeholders.
  • Use expertise and persuasion to influence the product vision and design
  • Analyze content and recommend testing, where appropriate, to identify areas for improvement

Who you are:

  • 2+ years of relevant experience
  • Demonstrate exceptional UX writing skills
  • A background in effectively guiding users through a digital experience with relevant content
  • Ability to write clearly, concisely and on-brand
  • Posses strong presentation skills
  • Experience providing writing feedback to other content designers
  • The ability to measure and explain content value


  • Understanding of SEO best practices for creating content and writing metadata
  • Demonstrated ability to create compelling content strategy deliverables
  • Demonstrated ability to recommend and conduct content research and testing

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Employees

$91,600—$114,500 USD

Why You'll Love Us:

  • We celebrate one another's differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
  • Join the experts. If you're passionate about supporting businesses and organizations, you won't find a better spot to share your talent. We're dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
  • You'll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
  • A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we're all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. To promote the safety of our employees, their families and our community, where permitted by applicable law, we require all new hires to be fully vaccinated against COVID-19 prior to their first day of work.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Salary range USD $91k to $114k annual
Date posted 1st February 2024
Commitment Full-Time
Place of work Waltham, MA
Apply now Report as expired You will be taken to the employer's website to submit your application.
Apply now Report as expired You will be taken to the employer's website to submit your application.
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