Content Designer

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.

We're looking for a talented content designer and strong design thinker to join our User Experience (UX) team.

Content Design at Cvent

As part of the UX team at Cvent, content designers bring empathy, delight, and a human-centered approach to UX design. We do more than just look at the words. We advocate for our users by collaborating with product designers, researchers, product managers, and more to craft a product narrative that guides users through our products and gets them the information they need when they need it. If you love crafting compelling narratives, solving complex user problems, and making microcopy sound clear and human—we want to talk to you!

In This Role, You Will

• Understand the event management industry and Cvent’s business
• Learn how content design fits into the larger UX ecosystem, alongside product design, localization, and user research
• Learn how to apply design thinking to UX in the context of content design
• Work collaboratively in a cross-discipline team with the shared goal of improving the product experience and meeting our users’ needs
• Understand user problems and how our products solve them with content
• Collaborate on projects while also working independently on deliverables
• Write conversational microcopy that’s inclusive, accessible, and localized for all audiences
• Support the maintenance of, and contribute to, our growing set of content guidelines
• Participate in workshops and brainstorming sessions
• Improve the application through content reviews and user testing
• Partner with user researcher to research, analyze, and test content to create text that can be reused throughout the platform

Here's What You Need

• A portfolio that shows off your content design and design thinking skills
• Knowledge of human-centered content design principles and techniques
• Comfortable working alone and as part of a team in a fast-paced environment
• Sharp critical thinking and problem-solving skills
• Superior attention to detail
• Excellent communication and teamwork skills with different audiences
• Passion for creating a great user experience and improving people’s lives through design and technology
• Interest in growth, learning, and receiving feedback to improve skills
• Eye for grammar and a deep respect for content style, voice and tone, and empathy
• Bachelor's or Master's degree in English, Writing, Communications, Design, or related field
• 0-2 years of experience in Content Design, UX Writing, or related field

Physical Demands

We are not able to offer sponsorship for this position.