Menu button
🥳 Perspectives 2022 is now available on demand Access now

Join us as a Senior Content Strategist on our Dell Digital Design team working from anywhere in the USA to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Senior Content Strategist, you will collaborate with other human-centered design professionals to improve the purchasing experience in Dell’s digital channels. You will work with user-experience designers, writers, developers and engineers, and business stakeholders to craft efficient, effective user journeys that deliver measurable bottom-line results for the company.

You will:

This role for a talented professional will let you apply knowledge, skill, and experience to make diverse digital experiences meaningful and accessible to all stakeholders and end-users. This work includes but is not limited to:

  • Craft a winning message architecture that converts shoppers to buyers.
  • Integrate the range of individual experiences, from instructions to error messages, into a cohesive user journey.
  • Define content governance across the purchase experience.
  • Partner with diverse stakeholders to develop consensus among multiple, sometimes competing, priorities.
  • Write UX copy as needed.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for in a successful candidate for this role:

Essential Requirements

  • Undergraduate degree, preferably in a field relevant to communication or technology.
  • 6+ years of content strategy, writing, UX design, or similar work experience.
  • A portfolio of work that shows your talents and abilities to understand a range of audiences and speak to them in voices relevant to their needs and desires.
  • Deliverables in your portfolio can vary and might include, among other work, project and content plans, audience-specific writing, task/gap analyses, content audits, content models, KPI/metrics criteria definition, SEO mapping and alignment, localization and translation, content mapping and outlines, customer research, narrative design and storytelling, journey mapping, client workshops and presentations, and support for prototype development and usability testing.
  • A solutions-oriented approach to sharing subject matter expertise, knowledge, research results, and best practices across teams and channels in real-world circumstances of both ambiguity and technological or creative constraints.

Desirable Requirements

  • Experience collaborating in a digital product model. We discover, define, ideate, design, develop, deliver, and iterate products that real people find relevant and actionable.
  • Education/continuing education, credentials, or publications that show your passion for human-centered design and design thinking, information technology, or the written word.

Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play—providing customers with the industry’s broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities— all at a company that is proud to be diverse and inclusive. Learn more on how we are closing the diversity gap here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.

Job ID: R188232

Interested? Apply for this role Apply
Get notified when roles similar to this are listed
Explore other job categories