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What you’ll achieve

As a Senior Technical Writer, you’ll be responsible for writing documentation around component usage, editing developer documentation, and supporting short- and long-form copy, and will be working primarily with the Commerce Platform Team.

Senior Technical Writer – Commerce Platform

Knowing not only who we are making products for, but what they need, is part of how we keep growing our business. That's why this team is so important to the future of Dell Technologies. Join our IT Product Design group to become an advocate for users by identifying their goals and conducting any necessary research to create and iterate solutions that address users' pain points and meet their needs.

You will

  • Create, format, maintain and evolve documentation and other copy around Commerce Platform work
  • Collaborate virtually with a fun global team of subject-matter experts
  • Own the iterative writing process from concept to final delivery
  • Advocate, create, and document best practices in user experience design, copy, and accessibility throughout Dell
  • Partner with a team of product designers, product managers, front-end developers, accessibility stakeholders, and others
  • Take the first step toward your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role.

Essential Requirements

  • 6+ years of relevant experience
  • Understanding of UX design and front-end development
  • Demonstrated knowledge of written communication skills and a mastery of short- and long-form copy, including the meaning and spelling of words, rules of composition, and grammar
  • Proficiency in information architecture and nomenclature
  • Portfolio showcasing technical-writing focused samples or case studies that showcase your process and impact

Desirable Requirements

  • Understanding of Commerce Platform practices and tools
  • Familiarity with tools like Figma, Storybook, and Miro

Here’s our story. Now tell us yours.

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: 6/30/2022

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job ID: R185673

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