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Elisa’s Consumer Services are looking for a UX Writer Trainee for the summer 2021. The traineeship period is around 5 months.

Our team is part of Elisa’s Software Services and this mean you have an amazing opportunity to join our community of experienced Developers, Designers, Architects and Data experts. Our Software Services is responsible for development of Elisa’s online and emerging services, such as Elisa Viihde, Elisa Kirja and Elisa Automate for operators. 

UX writing is a copy specifically written for user interfaces, like descriptions, buttons, menu labels and error messages. Those big and small details which makes interfaces usable and understandable. You are passionate about writing; storytelling and you pay attention to details. You want to make complex issues understandable and human. Join us in shaping product experiences by creating useful, meaningful text that helps users to complete tasks in collaboration with design and marketing. 

At Elisa you will be part of a multicultural and multi-disciplined design team delivering rich designs and innovative user experiences for different platforms and devices across different channels and touchpoints. You will join a team of 5 designers and an Elisa-wide design community with more than 30 designers and our weekly design breakfasts where we share the latest news and updates. 

What do we expect from you in order to succeed? 

  • Understanding and experience of UX of digital products 
  • Excellent Finnish and English writing, editing, and proofreading skills along with strong attention to details
  • Studies in a relevant field 
  • Passionate advocate for user-centered writing, design and the UX process 
  • Strong communication skills 
  • Strong curiosity about users and how to anticipate their needs by understanding behaviors 
  • Development oriented attitude and ability to challenge the existing processes 
  • Experience with Contentful platform is a plus

You’ll get the opportunity to  

  • Create, edit and proofread copy to reflect UX-based principles
  • Work across several consumer customer digital products
  • Work with UX designers to ensure that the UI meets the needs of our users
  • Co-ordinate content approvals from draft to final copy and signoffs for business partners
  • Participate in user testing and analysis
  • Collaborate with marketing, legal, compliance, operations and product teams to ensure compliance with editorial standards and best practices for all content
  • Regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images

This role will offer you an opportunity to be part of building Elisa into a top-class software house! You will work with an extremely professional team and have the opportunity to learn in a wide matrix organization. 

You'll have the chance to develop your own skills in a flexible and energetic work atmosphere with nice, humble and experienced colleagues. You will have caring leaders, opportunity to learn, modern tools and flexible work culture. Your work will be challenging and interesting! Elisa is by proof one of the best places to work in Finland, and we can't wait for you to join us! Check out more reasons to join us. 

For more information about the role, please don't hesitate to contact Marion: Marion.boberg@elisa.fi 

Application period starts: 2021-05-14 15:00

Application period ends: 2021-06-06 23:59

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