Faire is an online wholesale marketplace built on the belief that the future is local — there are over 2 million independent retailers in North America and Europe doing more than $2 trillion in revenue. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and ecommerce giants.
By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement.
About this role
As one of our earliest Content Designers at Faire, you’ll join a tight-knit, collaborative design team that cares deeply about creating beautiful and intuitive experiences for our customers. In this role, you’ll help shape Faire’s brand voice from within our product interfaces, writing product narratives and developing content frameworks that balance personality and delight with usability. Working with team members across design, engineering, product, and marketing, you’ll strive to understand our business goals and customers’ challenges to craft elegant flows that help people successfully engage with our product and move through our products with confidence.
We’re looking for design-minded writers and content strategists who care about getting to know our customers, about the nuances of language and tone, and about the role of narrative in UX and product design.
We're looking for candidates open to working in San Francisco, CA, Los Angeles, CA, New York City, NY, Atlanta, GA, Toronto, ON, Kitchener, ON or remotely.
What you’ll do
What we’re looking for
Experience shipping product
You’ve worked with designers, engineers, and PMs to take a feature from initial concept to live code. You know how to roll up your sleeves and dig in on content design needs, whether it’s rethinking information architecture, reducing friction in a flow, or finding the right balance of in-product education and getting out of the user’s way. You can speak the language of interaction design and have solid product intuition, and you’re ready to advocate for cohesive content experiences.
A knack for simplifying
Whether it’s turning a run-on into a 3-word phrase or defining the “so what” of a new feature, you’re a master simplifier. You help teams fight the urge to over-explain by partnering with design to create experiences that are deceptively simple and intuitive.
A love for words
You understand the power of a perfectly timed pun. You know how to use punctuation to add rhythm, humor, or weight to a sentence. You have an opinion about em-dashes. Writing is your craft, and you find ways to infuse delight into the right moments to help bring our brand to life.
We value candidates that bring a range of experience from different industries and a variety of creative influences. If you’re a maker or retailer yourself and can bring first-hand experience and empathy for the small business and entrepreneurial journey, tell us your story!
Why you’ll love working at Faire
Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Salt Lake City, Atlanta, Toronto, London and Sao Paulo. To learn more about Faire and our customers, you can read more on our blog.
Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.