FloQast is looking for a Technical Writer ready to play a key role in our quickly scaling Engineering department. In this role, you will work closely with developers, product managers, and other stakeholders in Engineering; codifying practices, patterns, and core engineering documentation. You’ll be responsible for helping engineering teams present consistent, clear, and well-organized documentation and will also act as a facilitator for individuals looking for answers in our knowledge base. We’re looking for an individual who is passionate about evangelizing technology and is excited by the prospect of working in a high-growth dynamic environment. You’ll play a fundamental role in shaping how Engineering communicates and your work will have a significant impact and visibility.
FloQast is headquartered in Los Angeles, CA and we are seeking US Based REMOTE applicants.
*Visa sponsorship is NOT available at this time
What you’ll do…
Collate process and tooling knowledge across all Engineering teams, with the goal of creating consistent centralized documentation.
Develop style guides and organizational patterns and work with engineering teams to produce documentation that conforms to defined standards.
Review and verify existing documentation, identify evergreen content and ensure information remains current and accurate.
Identify opportunities for documentation creation, and take ownership of extending existing documentation with additional clarifying information when necessary.
Manage knowledge management tools; optimizing engagement and usability for individuals and teams.
Create Engineering and FloQast specific training materials for use in onboarding or other team processes.
Assist in evangelizing practices and process knowledge for internal engineering teams.
Any other projects as assigned to help the Company meet its goals.
We’re looking for someone with…
3+ years of experience writing, editing, researching and planning software documentation.
Excellent grammar and document design skills, with the ability to create effective information architecture.
Excellent communication and interpersonal skills with demonstrated ability to translate concepts into written work.
Excellent teaching and mentoring skills.
Ability to be highly organized and highly motivated in a rapidly changing and dynamic environment; a self-starter.
Experience with workflows and tooling used by engineering, operations and product teams.
Experience working at a comparable B2B, B2C high growth SaaS company.
Recognized as a 2020 Technology Fast 500 by Deloitte, FloQast is the leader in accounting workflow automation created by accountants for accountants to work smarter, not harder. The cloud-based, AI-enhanced software is trusted by more than 1,000 accounting teams, including those at Lyft, Twilio, Instacart, Zoom and The Golden State Warriors—and proud to be rated #1 across all user review sites. By automating common accounting workflows and helping to streamline and make them more efficient, FloQast is the place where accounting teams want to work so they can focus on what matters most, even when that’s just going home on time. Whether automating reconciliations, documentation requests or other workflows such as the month-end close, financial reporting or payroll, FloQast enhances the way accounting teams already work to help them work smarter. Learn more at floqast.com.