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We're looking for an experienced Content Designer, who is passionate about user experience design and creating straightforward, human, helpful copy. 

In short a wordsmith.

WHAT YOU'LL DO:

  • Write word-perfect content for the product, documentation, email templates and so on
  • Maintain our tone and voice at each customer touchpoint by following existing guidelines, proposing new guidelines, and sharing insights and best practices within and outside of the Customer Experience department
  • Partner with UX designers, product managers and engineers as an expert on voice and writing
  • Be the go-to person for any product copy requests – button text; error messages; link text etc
  • Elevate the quality of product copy, making sure it is clear, backed by data, and is compelling and actionable
  • Create and manage content deliverables (e.g. content audits, strategy and planning documents, microcopy, taxonomies, release notes etc.)
  • Demonstrate how your content addresses business goals and user needs


WHAT YOU BRING:

  • An online portfolio highlighting the problems you’ve solved with the solutions you’ve crafted across different touchpoints
  • You’re a native English speaker (with experience communicating with international audiences)
  • 4+ years of experience writing in a digital / tech environment preferably within, or closely linked to, a UX team
  • Laser sharp attention to detail
  • Passion for quality content and thoughtful work
  • Perfect spelling, grammar and punctuation
  • Exceptional communication skills, both written and verbal. You need to be able to communicate ideas and rationale in an articulate and compelling way
  • You can work with colleagues to understand detailed requirements and create the appropriate content
  • Previous experience creating content style guides. Or at least you’ve worked closely with existing ones
  • An ability to manage and prioritise your workload across multiple projects concurrently


BONUS POINTS:

  • You’ve read Eats, Shoots & Leaves
  • A degree in English
  • You’ve worked with readers for whom English is not their first language
  • A passion for cryptocurrencies and blockchain
  • Experience in fintech


WHAT WE OFFER:

  • Work from home or from our office in the center of Málaga
  • Challenging and exciting projects at an innovative international company that uses cutting-edge tech and Apple equipment
  • Collaborative teams and agile multicultural environment
  • Competitive salary with flexible compensation plan
  • Flexible working hours
  • 25 paid holiday days + public holidays
  • Private health insurance
  • Relocation support
  • Amazing office in Málaga city centre
  • Free parking provided if needed
  • Team building events, learning labs and corporate events
  • Ongoing learning and professional development opportunities
  • Office perks including games consoles, football table, books; fully stocked kitchen with unlimited coffee, organic fruit, ice-cream, etc
Interested? Apply for this role Apply
Fortris
Visit website Málaga, ES
Fortris is the platform behind institutional digital asset operations
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