Frequence is an advertising technology company that builds and delivers comprehensive digital advertising campaigns. Our programmatic marketing platform enables large organizations to effectively and efficiently sell a range of digital products at scale. Frequence has a passion for its people and its vision to help customers grow their business. As our company grows, so does our need to add sharp, ambitious, and talented people to our team.
Frequence was recognized by Bay Area News Group as a Top Workplaces Company for 2020!
You are a senior technical writer with experience in writing technical documentation, in-product user assistance, release notes and other aspects of end-user enablement and communication. You will be part of the overall user experience team but will work closely with product, development and customer success organizations. You will help build a UA practice working directly with the UX director and stakeholders. We are growing and maturing as a mid-stage startup. This means green fielding and ongoing work on deliverables and processes. We expect iterations and hacking before we get it all right. You will lead technical documentation for our platform, with both internal and external users of the content and you will own the format and approach. You will also help define a consistent terminology, pushing a modern approach to all aspects of technical documentation, both internal and external. You will think strategically, be able to deliver on the day-to-day tactical needs but also help define what we are building towards. You will have to make some hard decisions around your priorities to have the biggest impact. You will have the freedom to choose your own path, work with like-minded innovators and problem-solvers in a flat and transparent organization; follow through and see that your ideas come to life in a fast-paced environment.
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Frequence, Inc. is an Equal Opportunity Employer. At Frequence, Inc. we are deliberately trying to create a safe space for people of all races, genders, ages, backgrounds, and orientations. It is the policy of Frequence, Inc. to provide equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors, except where otherwise provided by law.