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Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. 

As a Senior Technical Writer at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details of this position.

Your role in our mission

Develop your career as you support Gainwell’s focus on creating innovative, purpose-built technologies and solutions to deliver better health and human services outcomes. 

  • Collaborate with technically advanced subject matter experts to create, refine and ensure the accuracy of the content
  • Maintain content for Medicaid Management Solutions product documentation
  • Perform all phases of technical publication content development, including planning and research, design, writing, editing, and publishing
  • Manage content through revision control and file management
  • Work with the entire team to continually improve documentation processes, quality and usability
  • Assists in establishing style guidelines and standards to meet business needs.
  • Provides leadership and work guidance to less experienced personnel. 

What we're looking for 

  • Bachelor's degree or equivalent combination of education/experience in communications, journalism, technical writing or related field preferred
  • Detail oriented, systematic, and investigative writing process that creates documentation that is accurate, concise, and follows a logical flow
  • Demonstrated ability to learn complex technical products quickly from the subject; and able to translate information into documentation relevant to the target audience
  • Experience working with Microsoft Word, Adobe Acrobat DC, MadCap Flare/Central or other CCMS tools, GitHub, Azure DevOps, SharePoint, screen capture and graphic editing tools
  • Understanding of Content Management concepts and Content Reuse, ability to read and maintain XML/XHTML, ability to develop and maintain CSS Stylesheet
  • Agile experience
  • Knowledge of Medicaid and CMS Regulations and Guidance is a plus

What you should expect in this role 

  • Opportunities to travel through your work (0-10%)
  • Fully remote opportunity with the option to work anywhere within the United States 

The pay range for this position is $66,200.00 - $94,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. 

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. 

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Interested? Apply for this role USD $66k-94k annual Apply
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