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Senior Content Designer

GEICO Bethesda, MD
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Job description

GEICO is looking for a passionate and talented Senior Content Designer. This role will work closely with product managers, engineers and other experience designers from initial concept and strategy through the execution. Your background in human-centered design will make you an advocate for our customers and internal users as you iterate and test your concepts in a highly collaborative team environment.

This position is a hybrid role, and it is required to be on-site 5 days a month at one of the following locations: Chevy Chase MD, San Francisco CA, Atlanta GA, Chicago IL, Austin TX, Seattle WA, New York NY, Indianapolis IN

Job Responsibilities:

  • Build relationships and collaborate with other design and research team members as well as other key stakeholders
  • Leverage data, competitive examples, and user-centered design principles to influence project direction in content-rich site experiences
  • Create detailed content design deliverables (copy docs, informational/confirmation/error messages, push notifications) that effectively communicate UX thinking and business requirements
  • Write, edit, test, analyze, and improve language to make our products easy and intuitive to use
  • Perform user research, and leverage learnings, to find the words that both resonate with people and drive results
  • Manage your time effectively and work in agile environment/schedule

Basic Qualifications:

  • 3+ years of experience in UX/UI writing, content design, and/or technical writing or copywriting
  • A portfolio of relevant UX content examples demonstrating your proficiency in UX content, and ability to discuss your involvement in the overall design process

Preferred Qualifications:

  • Bachelor’s design in relevant field (Human-Computer Interaction, English, Communications, or similar) or equivalent practical experience
  • Experience working on internal/employee tools
  • A deep understanding of user-centered design principles and best practices, including content strategy and how it supports UX copy
  • Ability to build and maintain strong, positive working relationships and collaborate with UX writers, UX designers, UX researchers and product managers
  • Experience with tools such as Figma, FigJam/Mural, and Azure DevOps
  • Experience working for retail or web-based companies, interactive/ad agencies, or start-ups a plus
  • Experience with Agile development process a plus

Annual Salary:

$95,000.00 - $168,000.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


  • Premier Medical, Dental and Vision Insurance with no waiting period
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures
  • Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Salary range USD $95k to $168k annual
Date posted 5th November 2023
Commitment Full-Time
Place of work Bethesda, MD
Additional information Hybrid
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