Senior Content Designer

We are a team that brought you Norton, Avast, LifeLock, Avira, AVG, Reputation Defender, and CCleaner, dedicated to providing cybersecurity, privacy, and identity protection to over 500 million users in 150 countries. At Gen, we offer flexible working options, generous time off, and competitive benefits in a diverse and inclusive environment where every team member is valued and celebrated. If you are smart, fearless, and dedicated, join us to power Digital Freedom and help consumers take control of their digital lives.

About The Role & Team

We're looking for a highly skilled and motivated Sr. Mobile Content Designer to join our fun, diverse, and dynamic CSM Design team at Gen. You'll collaborate with marketing, product, development and other teams to ensure your content meets user needs and business goals. We operate at the intersection of marketing and product, focusing on user-centered solutions that boost engagement and support our growth.

Mission and Goals

You'll create innovative mobile content that drive business growth while ensuring a great user experience. Focus will be on crafting beautiful, engaging content and impactful campaigns across our mobile ecosystem.

Objectives

• Develop a mobile content strategy for multiple brands and channels, ensuring cohesive messaging, branding, and user experience across touchpoints.
• Actively participate in brainstorming, ideation, and critique sessions, contributing your expertise in mobile content design.
• Collaborate on UX research and user testing efforts to validate content decisions and ensure alignment with user needs.
• Stay updated on content trends, user behavior research, and technologies to continuously enhance our work.
• Mentor other content designers, lead by example, and foster a positive, collaborative team culture.
• Provide and receive constructive feedback to drive improvement and innovation.
• Manage multiple projects simultaneously, balancing priorities and delivering high-quality work on time.

Competencies

• 5+ years of content design experience or related fields, with a focus on mobile.
• Strong problem-solving skills combined with a creative, detail-oriented approach.
• Experience in mobile-first content as well as UX and marketing writing.
• Excellent communication skills, able to present ideas clearly to multiple stakeholders at any level in the company.
• Adaptable and open to refining content based on feedback.
• High standards of quality, empathy, integrity, and independence.
• Ability to lead by example, delegate tasks effectively, and hold. team members accountable for their contributions.
• Ability to work both independently and collaboratively with teams across different time zones.
• Comfortable working in an agile environment with tight deadlines.

Nice to have

• Knowledge of A/B testing, growth strategies and data-driven design.
• Experience creating and updating content guidelines and style guides.
• Basic understanding of front-end and how it impacts content delivery.
• Experience with localization and designing content for global audiences.
• Familiarity with advertising principles and strategies.
• Any additional languages and a good sense of humor!

Think you're a good fit?

Send your resume, portfolio, and – if you want to go that extra mile – a cover letter (yes, we read them!) to let us know why you'd be a great addition to our team!

Gen is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law. Gen strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds.

We also consider employment-qualified individuals with arrest and conviction records. In addition, we will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Learn more about pay transparency.

Gen complies with all anti-discrimination laws.

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.