Perspectives Conf

UX Writer Product

Global Shares Cork, IE
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Job description

Who we are:

Global Shares, a J.P. Morgan company, is a leading cloud-based provider of share plan management software. Global Shares’ employee ownership solutions Global Shares, a J.P. Morgan company, is a leading cloud-based share plan management software provider. Global Shares’ employee ownership solutions cover the entire company lifecycle and cater to corporates worldwide. Global Shares has an expansive client base of over 600 corporate clients that range from early-stage start-ups to mature multinational public corporations. 

Global Shares has nearly $200 billion in assets under administration across 650,000 corporate employee participants. It operates with an experienced team of more than 700 employees headquartered in Cork, Ireland, and 16 further locations globally. 

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors.

What we value: 

The combination of Global Shares and J.P. Morgan provides new, innovative capabilities to private and public companies globally and helps their employees manage their wealth. Global Shares delivers unmatched simplicity, agility & value through our key values: 

People - We care about our people. We treat our people with respect. We embrace diversity and inclusion. We build open and honest relationships, collaborating across boundaries to meet our clients’ needs.

Bravery - We dare to do things differently. We provide the best service and technology through innovation, creativity and high performance. We challenge the norm, we challenge ourselves and we challenge complexity with simplicity. 

Global - We are one global network. We are champions of employee ownership. We work together, incorporating clients and partners as an extension of our team. We foster a global and diverse community, where our people are united through ambition, commitment and shared goals. We are on this journey together. 

Integrity -We are committed to professional integrity We conduct our business to the highest standards with skill, diligence and responsibility. Professional trust, honesty and compliance are at the core of our culture. 

Service - We are client focused. We strive to provide our best service, to drive great client experience through teamwork and high performance. 

Why we need you:

We are seeking a talented and experienced UX Writer to join our growing team. The ideal candidate will have a strong background in writing and a passion for creating engaging and effective user experiences. As a UX Writer, you will be responsible for collaborating with our design and UX teams to create compelling content that guides our users through our products and services.

The successful candidate will have a solid background in writing to improve and optimize the user experience and a deep understanding of how language and tone can impact user behavior. They should have experience working in a collaborative environment, be able to communicate effectively with cross-functional teams, and possess strong analytical skills to conduct user research and analyze data to inform their writing.

They will also have experience in creating style guides and other documentation to ensure consistency and accuracy across all content. Experience in finance and/or equity management is beneficial but not essential.

If you are a creative and strategic thinker with a passion for writing and user experience, we encourage you to apply for this exciting opportunity to join our team.

What you will do:

  • Write clear, concise, and engaging copy that aligns with our brand voice and tone.
  • Collaborate closely with our design and UX teams to ensure that all copy is integrated seamlessly into our products and services.
  • Conduct user research and analyze data to develop a deep understanding of our users' needs and behaviors.
  • Create and maintain a style guide that ensures consistency and accuracy across all content.
  • Continuously optimize and iterate on existing content to improve the user experience.

What should you have:

  • 3+ years of experience as a UX Writer, content strategist, or similar role.
  • Experience working collaboratively with design and UX teams.
  • Familiarity with UX design flows including user research, personas, flows, and wireframing.
  • Excellent written and verbal communication skills and ability to write in a way that's clear and appropriate for our users without using jargon.
  • Ability to create content that aligns with business objectives and user needs that can be integrated into the overall UX design.
  • Experience using analytics to measure the effectiveness of content and make data-driven decisions to optimize UX and content.
  • Strong attention to detail and ability to prioritize and manage multiple projects.
  • Experience with finance and/or equity management and financial compliance is a bonus, but not required. 

What we Offer:

Across JPMorgan Chase, we serve millions of customers and many of the world’s most prominent corporate, institutional and government clients. Our mission is to build a stronger, more equitable economy, and we strive to make a positive impact every day with our customers in their communities. We’re proud of our reputation as one of the world’s most admired companies and we know that it’s our people who make us successful. We are committed to a diverse and inclusive workplace where our employees are welcomed, valued and able to bring their authentic selves and best work forward. We offer a competitive total rewards package including a base salary determined based on the role, experience, skill set, and location. 

What our interview process is like: 

Step 1 After you apply, a recruiter may reach out to you for an introductory call

Step 2 If your background is a match for the role, you may be required to complete a technical assessment (role depended) and/or phone interview with 1-2 people

Step 3 If you continue through the process, you will interview virtually 1-2 times 

We are committed to inclusive and diverse Global Shares. Global Shares is an equal opportunity employer. 

Salary range Not specified
Date posted 13th March 2023
Commitment Full-Time
Place of work Dublin, IE
Apply now You will be taken to the employer's website to submit your application.
Apply now You will be taken to the employer's website to submit your application.
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