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CWM - PWM - UX Writer - Associate - Miami, FL

Goldman Sachs New York City, NY
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Job description

Consumer and Wealth Management (CWM)

Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across CWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.

PWM

Goldman Sachs Private Wealth Management (PWM) specializes in creating comprehensive wealth management plans for high net worth individuals and families, as well as select institutions, including foundations and endowments. PWM Teams work one-on-one with clients to advise and deliver customized strategies drawn from our deep investment experience, diverse wealth management capabilities and global reach. Our Private Wealth Advisors (PWAs) deliver an unparalleled investment platform inclusive of the full product and service offerings of Goldman Sachs and beyond, which may include tax and estate planning, philanthropic planning and private banking and lending services. As client needs evolve, this close relationship allows the team to offer complementary services and new opportunities by leveraging the resources of Goldman Sachs and beyond.

RESPONSIBILITIES AND QUALIFICATIONS

Join a growing design team that’s creating the next generation of financial digital products.

We’re looking for an associate-level UX writer to help implement, refine, and expand an existing UX writing practice. You’ll collaborate with designers, developers, product owners, and other stakeholders to support the financial journeys of ultra-high-net-worth individuals. You’ll also work on uplifting internal systems, so that our colleagues have powerful, intuitive tools to better serve our clients.

We believe copy is a crucial part of design. We prize consistency but insist above all on clarity. We understand that while financial content is unavoidably complex, it must always be clear. We don’t overload our clients with jargon and bloated language, instead striking a human, professional tone that supports users with just enough information. And we’re always looking for new ways to solve problems.

If this sounds like a team where you could happily dwell, let’s talk.

RESPONSIBILITIES

  • Crafting clear copy for websites, mobile apps, and other products to help users complete their tasks efficiently
  • Working with the senior UX writer to create copy for new products and features, as well as revising existing copy as needed
  • Continual building and honing of our writing guide and UX writing practices
  • Occasional work sharing with design team colleagues and presentations to wider divisional meetings

QUALIFICATIONS

  • Excellent writing skills
  • Constant focus on user needs
  • Healthy obsession with detail, from capitalization and punctuation to nuances of word choice
  • Collaborative spirit, strong interpersonal skills, and ability to cultivate relationships across roles
  • Ability to work independently, assess priorities, and balance your tasks─without hesitating to ask for help when needed
  • Familiarity with or intellectual curiosity about financial terms and concepts
  • Facility with software such as Figma, Jira, Confluence, and Microsoft Office
  • Bachelor’s degree
  • At least three years of experience in a content role, not necessarily in the financial industry

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2021. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Salary range Not specified
Date posted 29th March 2021
Commitment Full-Time
Place of work Miami Gardens, FL
Additional information
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