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Senior UX Writer, Trust and Safety, Chrome

Google Mountain View, CA
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Job description

* A person with disabilities will be given preferential consideration per local regulations.

Minimum qualifications:

  • Bachelor's degree in English, Journalism, or Human-Computer Interaction, or equivalent practical experience.
  • Experience creating content for multi-disciplinary projects.
  • Portfolio of work in both UX writing and longer-form content, such as technical writing or journalism.

Preferred qualifications:

  • Experience working in a UX team and a product design environment in close collaboration with Design, Research, Product Management, and Engineering as part of the product development process.
  • Ability to manage multiple competing priorities in a fast-paced, constantly changing environment.
  • Excellent writing, editing, and project management skills.
  • Exceptional thought-leadership and relationship-building and management skills, with both internal stakeholders and external partners.

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

In this role, you will address the critical user needs of transparent and trustworthy safety, security, and privacy on the open web. You will collaborate closely across product areas, influencing the larger Google ecosystem of safety products and features.

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”

Responsibilities

  • Craft user interface text that facilitates user interaction, navigation, and understanding, including onboarding, promos, error messages, instructional materials, and content for other components of the end-to-end user experience.
  • Deliver clear, concise, user-centric writing and content strategy. Act as a subject matter expert for user experience writing.
  • Drive holistic content experiences across a given program or domain. Ensure tactical execution for cohesive narratives across all touch points within the product and collaborate effectively with stakeholders on relevant outreach.
  • Collaborate with Designers, Researchers, Product Managers, and Engineers to define requirements. Manage stakeholder communication, influencing and adapting to feedback.
  • Provide leadership, direction, and mentorship to UX writers and educate cross-functional partners on the role of UX writing and content strategy throughout the product development process.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

To learn more about COVID vaccination requirements for US Google workplaces, read our Vaccination Entry Policy.

At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, and inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.

We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.

Salary range Not specified
Date posted 14th November 2022
Commitment Full-Time
Place of work Munich, DE
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