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Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • Experience in technical writing, product documentation, or online publishing.

Preferred qualifications:

  • Experience with supply chain and logistics concepts.
  • Experience with HTML and managing files in a CMS. Proficient in a Linux environment.
  • Experience writing for Engineers and Technical Project Managers.
  • Ability to navigate ambiguity, support multiple projects, and meet deadlines in a fast-paced environment.
  • Ability to write in a range of styles and tones, from highly technical to informal prose.
  • Ability to travel domestically and internationally up to 15% of the time.

Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a key link between engineers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem.

You develop complex, in-depth communications for internal and external audiences and manage projects that involve coordinating multiple junior writers. Our team delivers capacity at extraordinary speed, scale, and efficiency. We plan, introduce new products, source, build, deliver, and return.

As a Technical Writer on the Global Capacity Delivery (GCD) team, you will support GCD Technical Operations teams to produce procedures to ensure that manufacturing and deployment problems are identified and resolved quickly. You will help ensure that quality services are delivered and that internal customer demands are met. You will work with Engineers, Technical Project Managers, and other Technical Writers to create high-quality documentation to support deploying Google's next-generation compute and data center infrastructure.

Behind everything, our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

  • Manage multiple priorities in a fast-paced, constantly changing environment.
  • Write, publish, and maintain high-quality documentation and online content.
  • Edit, clarify, and proofread documents written by others, and coach non-writers on ways to improve their writing skills.
  • Conduct audience analysis and cater documentation deliverables to the audience’s needs.
  • Work closely with engineers to create online help, process documents, design specifications, and deployment/installation guides.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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