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Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in a technical writing position.

Preferred qualifications:

  • Experience with databases, SQL, NoSQL, or Google Cloud products.
  • Experience with HTML or markdown, and in a Unix environment.
  • Ability to manage multiple engaging priorities in a fast-paced, constantly changing environment.
  • Ability to read and understand source code written in Java, C++, Python and/or JavaScript.
  • Excellent leadership, communication, and teamwork skills.

Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a key link between engineers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem.

You develop complex, in-depth communications for internal and external audiences and manage projects that involve coordinating multiple junior writers.

Google Cloud Databases is a collection of cloud database offerings that enable customers to build and deploy faster, deliver transformative applications, and maintain portability and control of data. You will be responsible for working with Engineering and Product management to document new features. You will also update the documents to address customer feedback and internal bug reports. You will have access to a larger team of writers in the Cloud Information Experience organization, with opportunities to collaborate around tools, processes, and innovation.

In this role, you will write technical documentation for developers, including concept docs, how-to guides, and API reference documents and collaborate closely with Product Management, Engineering, and Developer Programs Engineering to produce concepts, how-to guides, and API reference documentation for external customers.

Behind everything, our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

  • Plan, design, write and publish technical documentation for Google Cloud Database services including critical customer user journeys, concepts, how-to guides, and API reference documentation for enterprise customers.
  • Work closely with Product, Engineering Leads, UX researchers, and User Interface partners to identify the critical user journeys and create information architectures that help customers through those journeys.
  • Collaborate with the Google Cloud Database writers to continually refine ways of working to deliver an excellent customer experience.
  • Work with functional partners to manage and prioritize the technical writing workload.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

To learn more about US requirements around COVID vaccination requirements for Google workspaces, read our Vaccination Entry Policy.

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