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Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in technical writing, product documentation, or online publishing.
  • Experience with source code written in Go, Python, Java, C++, JavaScript, or Objective-C.

Preferred qualifications:

  • Experience in researching and writing effective documentation for developers, and writing for internal audiences.
  • Ability to understand source code written in languages (e.g., Python).
  • Ability to work in fast-paced and constantly changing environments.
  • Excellent communication skills.

Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a key link between engineers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem.

You develop complex, in-depth communications for internal and external audiences and manage projects that involve coordinating multiple junior writers.

Site Reliability Engineering (SRE) is an organization that consists of Site Reliability Engineers, who are Software Engineers (SWEs) or System Engineers (SEs) specializing in designing, building, and maintaining large-scale production services. Our mission is to protect, provide for, and progress the software and systems behind all of Google’s public services.

As an SRE technical writer, you will document internal Google infrastructure, SRE products/programs, tools, policies, processes, and operational information related to running Google products and services. You will also have an opportunity to work on SRE business areas and cross-business area efforts to advance programs for a large number of engineers.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

  • Write internal technical documentation including overviews, codelabs, how-to guides, user guides, reference manuals, and more.
  • Organize existing documents, identify documentation holes, and lead efforts.
  • Define documentation requirements with teams and work with Engineers to create and update document sets used by SRE and Google Engineers.
  • Edit, clarify, and enhance documents written by Engineers.
  • Write additional content as needed such as FAQs and articles.

Google is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

To learn more about COVID vaccination requirements for US Google workplaces, read our Vaccination Entry Policy.

At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.

We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

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