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Technical Writer, Technical Infrastructure Systems, Platforms

Google Mountain View, CA
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Job description

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Seattle, WA, USA.

Qualifications

Minimum qualifications:

  •  Bachelor's degree or equivalent practical experience.
  • 4 years of experience in technical writing, product documentation, or online publishing.

Preferred qualifications:

  • Experience with HTML and managing files in a CMS with proficiency in a Linux environment.
  • Experience writing for engineers and technical project managers.
  • Ability to write in a range of styles and tones from highly technical to conversational prose.
  • Ability to navigate ambiguity and manage competing priorities in a fast-paced environment.
  • Ability to take initiative with excellent communication and teamwork skills.

Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a key link between engineers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem.

You develop complex, in-depth communications for internal and external audiences and manage projects that involve coordinating multiple junior writers.

In this role, you will assist in developing New Product Introduction (NPI) hardware and data center deployment documentation to support Google's expanding infrastructure needs. You will work with Engineers, Technical Project Managers, and other Technical Writers to create high-quality documentation to support deploying Google's compute and data center infrastructure.

Behind everything, our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

  • Manage multiple priorities in a fast-paced, constantly changing environment.
  • Write, publish, and maintain high-quality documentation and online content.
  • Conduct audience analysis and cater documentation deliverables to the audience’s needs.
  • Work closely with Engineers to create product requirements documents (PRDs), design specifications, deployment/installation guides, and product briefings.
  • Develop training and e-learning material to support Engineers.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit are subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

To learn more about COVID vaccination requirements for US Google workplaces, read our Vaccination Entry Policy.

At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.

We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.

Salary range Not specified
Date posted 19th September 2022
Commitment Full-Time
Place of work Seattle, WA
Additional information Sunnyvale, CA
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