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🥳 Perspectives 2022 is now available on demand Access now

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Cambridge, MA, USA; Mountain View, CA, USA; Washington, DC, USA.

Qualifications

Minimum qualifications:

  • Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, a related field, or equivalent practical experience.
  • 2 years of experience in writing, editorial, marketing, UX writing, or related, as well as leading content strategy projects.
  • Experience in UX-focused product writing and shaping content for multi-disciplinary projects.
  • A portfolio highlighting UX-focused writing samples and style guidelines.

Preferred qualifications:

  • 3 years of experience interacting with executive leadership.
  • 2 years of writing, editorial, marketing, or UX writing experience in an agency setting.
  • 2 years of experience working in a complex, cross-functional technology organization.
  • Experience developing information architecture for complex documentation sets or product suites, including localization and accessibility best practices.
  • Knowledge of online technology and related products, including web and mobile UI and tools.
  • Familiarity with user experience research principles and practices and how to use data to provide informed user insights.

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

You use your gift for language to design intuitive, delightful product experiences that help users accomplish their goals. You’re also a content strategist, defining product vision and narratives across multiple platforms and touch points. As a writer, you have a portfolio of work that demonstrates your gift for simplifying and improving user experiences.

You will drive guidelines and best practices, manage complex, cross-functional projects, and work with leadership to set goals and implement roadmaps. You provide direction and mentorship to writers and support to peers.

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”

Responsibilities

  • Use writing and content design skills to create UI text that facilitates user navigation, as well as onboarding, promos, error messages, instructional materials, and other components of the end-to-end user experience.
  • Drive vision for product language and content across a product or subject-matter domain, and ensure cohesive product narratives; Document your strategies with guidelines, and establish best practices and strategy principles.
  • Manage projects from needs assessment to implementation; identify opportunities, establish priorities, secure resources, and manage stakeholders.
  • Collaborate with designers, researchers, legal, marketing, product managers, and engineers; Influence and adapt to stakeholders and their feedback.
  • Provide leadership, direction, and mentorship to junior UX writers and educate cross-functional partners on the role of UX writing and content strategy throughout the product development process.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

To learn more about COVID vaccination requirements for US Google workplaces, read our Vaccination Entry Policy.

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