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UX Writer and Content Designer, Subscription Services

Google Mountain View, CA
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Job description

Minimum qualifications:

  • Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, a related field, or equivalent practical experience.
  • 2 years of experience in writing, editorial, marketing, UX writing, or related, as well as leading content strategy projects.
  • Experience in UX-focused product writing and shaping content for multi-disciplinary projects.
  • A portfolio highlighting UX-focused writing samples and style guidelines.

Preferred qualifications:

  • 3 years of experience interacting with executive leadership.
  • 2 years of writing, editorial, marketing, or UX writing experience in an agency setting.
  • 2 years of experience working in a complex, cross-functional technology organization.
  • Experience developing information architecture for complex documentation sets or product suites, including localization and accessibility best practices.
  • Knowledge of online technology and related products, including web and mobile UI and tools.
  • Familiarity with user experience research principles and practices and how to use data to provide informed user insights.

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

You use your gift for language to design intuitive, delightful product experiences that help users accomplish their goals. You’re also a content strategist, defining product vision and narratives across multiple platforms and touch points. As a writer, you have a portfolio of work that demonstrates your gift for simplifying and improving user experiences. You will drive guidelines and best practices, manage complex, cross-functional projects, and work with leadership to set goals and implement roadmaps. You provide direction and mentorship to writers and support to peers.

Direct Channels & Memberships’ mission is to transform the way devices and services come together, to offer our users a frictionless experience. That means building trusted subscription products and first-party retail channels that enable our users to find and engage with our devices, as well as help them stay connected, adapt to their needs and unlock more value over time.

The US base salary range for this full-time position is $105,000-$158,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Responsibilities

  • Use writing and content design skills to create UI text that facilitates user navigation, as well onboarding, promos, error messages, instructional materials, and other components of the end-to-end user experience.
  • Drive vision for product language and content across a product or subject-matter domain, and ensure cohesive product narratives; Document your strategies with guidelines, and establish best practices and strategy principles.
  • Manage projects from needs assessment to implementation; identify opportunities, establish priorities, secure resources, and manage stakeholders.
  • Collaborate with designers, researchers, legal, marketing, product managers, and engineers; Influence and adapt to stakeholders and their feedback.
  • Provide leadership, direction, and mentorship to junior UX writers and educate cross-functional partners on the role of UX writing and content strategy throughout the product development process.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit are subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

To learn more about COVID vaccination requirements for US Google workplaces, read our Vaccination Entry Policy.

At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, and inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.

We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.

Salary range USD $105k to $158k annual
Date posted 21st November 2022
Commitment Full-Time
Place of work Mountain View, CA
Additional information San Francisco, CA
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